ConsultStream vs hoito

ConsultStream is a healthcare CRM for medical practice management and care coordination. Practices can schedule providers across facilities and rooms, set regular or day-specific availability, and support multiple participants and overlapping appointments. Patients can request appointments through an online booking widget. The system stores patient records, booking requests, appointment notes, and appointment history, and sends email reminders and appointment-status notifications. Dashboards and reports cover provider performance and facility statistics; Google calendar syncing provides schedule access and real-time updates. ConsultStream describes integrated telehealth and says customers can request custom features. It runs on web, Android, and iOS, with access from computers, phones, or tablets. The service is described as GDPR- and HIPAA-compliant. Its privacy policy says data in transit is encrypted using TLS, passwords are stored as salted one-way hashes, and role-based permissions restrict data access to a user’s organization. The service runs on AWS infrastructure in access-controlled data centers. A “Start for free” option requires no credit card, but the site does not specify whether this is a free plan or a time-limited trial.

hoito is a web-based practice management platform for UK therapists, with tools for client records, session notes, scheduling, payments, video sessions, and directory listings. Appointments can be online or in person, recurring, and rescheduled by drag-and-drop; therapists can set cancellation windows. Records support SOAP or summary notes and custom intake forms, with a mobile-friendly therapist workflow. The client portal shows upcoming sessions and details, sends email reminders, and applies the therapist's cancellation and rescheduling policy. Therapists connect their own Stripe accounts for direct payouts; hoito says it takes no commission on clinical revenue. Paid therapist plans include unlimited one-to-one video sessions that do not require app downloads. Calendar sync supports Google and Outlook. A clinical will feature includes executor nomination, client notifications, and a secure portal for records and downloadable summaries. The Therapist plan costs £18 a month. hoito says its infrastructure is UK-hosted and data is encrypted at rest and in transit.