ConsultStream vs OctopusPro

ConsultStream is a healthcare CRM for medical practice management and care coordination. Practices can schedule providers across facilities and rooms, set regular or day-specific availability, and support multiple participants and overlapping appointments. Patients can request appointments through an online booking widget. The system stores patient records, booking requests, appointment notes, and appointment history, and sends email reminders and appointment-status notifications. Dashboards and reports cover provider performance and facility statistics; Google calendar syncing provides schedule access and real-time updates. ConsultStream describes integrated telehealth and says customers can request custom features. It runs on web, Android, and iOS, with access from computers, phones, or tablets. The service is described as GDPR- and HIPAA-compliant. Its privacy policy says data in transit is encrypted using TLS, passwords are stored as salted one-way hashes, and role-based permissions restrict data access to a user’s organization. The service runs on AWS infrastructure in access-controlled data centers. A “Start for free” option requires no credit card, but the site does not specify whether this is a free plan or a time-limited trial.

OctopusPro is cloud-based practice management software for psychologists, counselling clinics, therapy providers, and mental health service businesses. Its scheduling and dispatch board supports drag-and-drop bookings, list view, and practitioner workload management. The appointment workflow can hold client profiles, histories, intake notes and forms, telehealth links, signatures, attendance records, invoices, and payments. It also supports virtual counselling, online intake calls, and remote mental health service workflows. Google Calendar and Outlook Calendar integrations sync appointments and availability. Listed payment gateways include Stripe, PayPal, Authorize.Net, Square, Checkout.com, eWAY, WePay, and Tap; Xero and QuickBooks are accounting integrations. OctopusPro describes encrypted information transfer, SSL-secured servers, and role-based staff permissions. It offers onboarding, setup, training, and support for advanced practice requirements. A REST API and webhooks are available for custom integrations and workflow automation. The 14-day trial requires no credit card, but does not include the branded customer-facing app. Established pricing is $60 seat per month and $6 seat per month.