Contentsquare vs Fullstory
Contentsquare
contentsquare.com
Fullstory
fullstory.comSide by side
| Figure | Contentsquare | Fullstory |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 12 | 6 |
| Spec score · Customer Journey Analytics Software | 9.4 (#1) | 8.7 (#4) |
| Spec score · User Experience Software | 9.4 (#1) | 8.9 (#5) |
| Spec score · Heatmap and session replay tools | 9.4 (#2) | 9.0 (#9) |
| Spec score · Session Recording Software | 9.4 (#1) | 8.9 (#6) |
| Spec score · Website Optimization Tools | 9.4 (#1) | 8.9 (#5) |
| Spec score · Customer Experience Analytics Software | 9.3 (#1) | 8.8 (#4) |
| Spec score · Session Replay Software | 9.5 (#1) | 8.9 (#5) |
| Spec score · Visitor Behavior Intelligence Software | 9.3 (#1) | 8.8 (#5) |
| Spec score · Customer Service Screen Recording Software | 9.4 (#1) | 8.8 (#3) |
| Spec score · Funnel Analytics | 9.4 (#2) | 8.8 (#6) |
| Spec score · Behavior Analytics | 9.5 (#2) | 8.9 (#5) |
| Spec score · Customer Analytics Software | 9.3 (#2) | 8.8 (#5) |
| Spec score · Web And Mobile Analytics Software | 9.4 (#3) | 8.8 (#6) |
| Spec score · Mobile App Analytics Software | 9.3 (#4) | 8.8 (#10) |
| Company facts | Contentsquare says it was founded in Paris in 2012 by Jonathan Cherki, has raised $1.4 billion and completed eight acquisitions. | LinkedIn lists Fullstory as privately held, founded in 2014, headquartered in Atlanta, Georgia, with 501–1,000 employees. |
| Free plan | Yes | Yes |
| Heatmaps | Heatmaps visualize clicks, taps, hovers, scrolling, engagement and conversion on page elements. | Heatmap tooling includes scroll maps, click maps and conversion maps. |
| Integrations | The partner ecosystem advertises more than 100 integrations and more than 150 solution partners, including Shopify, AWS, Azure and Snowflake. | Fullstory offers an out-of-the-box partner ecosystem, an open API, webhooks, JavaScript and HTTP APIs, plus data-layer capture for analytics platforms. |
| Product analytics | Product Analytics captures interactions across web and mobile to analyze adoption, retention and loyalty. | Product analytics includes funnels, page-flow analysis, segmentation, retention analysis, journeys, metrics, trends and conversion analysis. |
| Rating on Chrome Web Store | 4.4 out of 5 from 7 ratings | 0 out of 5 from 0 ratings |
| Rating on Gartner Peer Insights | 4.7 out of 5 from 113 ratings | 4.4 out of 5 from 46 reviews |
| Rating on Trustpilot | 1.5 out of 5 from 102 reviews; the page also displays a 1.7 score | 2.6 out of 5 from 4 reviews |
| SDKs | Documentation provides mobile SDKs for Android, iOS, React Native, Flutter, Cordova and Capacitor. | Mobile installation documentation covers Android, iOS, Flutter, React Native, Cordova and Capacitor SDK/API paths. |
| Security certifications | Official security documentation states ISO 27001, ISO 27017, ISO 27018, ISO 27701, PCI-DSS and SOC 2 coverage. | The Trust Center lists SOC 2, SOC 3, ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 42001, GDPR and CCPA frameworks. |
| Session replay | Session Replay reconstructs individual customer journeys and can provide summaries of what happened. | The platform reconstructs users’ web and mobile experiences so teams can inspect interactions and friction after the session. |
| What it does | Contentsquare is an experience-intelligence SaaS platform that analyzes behavior across websites, mobile apps and other digital channels. | Fullstory is a cloud behavioral-data platform that captures interactions across websites and mobile apps and combines replay, analytics, funnels, heatmaps, guides, surveys and warehouse export. |
Plans
Contentsquare
- FreeFree
- GrowthPrice not published
- GrowthPriced on request
- ProPriced on request
- ProPrice not published
- EnterprisePriced on request
- EnterprisePrice not published
- Experience Analytics FreeFree
- Voice of Customer FreeFree
- Experience Analytics Growth$49 a month
Fullstory
- FullstoryFreeFree
- FullstoryFreeFree
- AdvancedPriced on request
- BusinessPriced on request
- Data DirectPriced on request
- EnterprisePriced on request
In their own words
Contentsquare
Contentsquare has no write-up on Specifiction yet; its figures are above.
Fullstory
Fullstory is a behavioral analytics platform for businesses examining customer experiences across websites, web apps, and mobile apps. It brings together session replay, heatmaps, watched elements, tabbed browsing, and developer tools. Analytics features include dashboards, journey maps, conversion funnels, user segments and cohorts, mobile analytics, guides and surveys, and sentiment signals. Fullcapture collects behavior from web and mobile apps into a single stream processed on the server. Mobile replay reconstructs sessions from draw instructions rather than screenshots and supports iOS, Android, Flutter, React Native, and Cordova/Capacitor. Teams can add custom event data through webhooks and JavaScript or HTTP APIs. Privacy controls allow captured elements to be masked or excluded, using either non-technical rules or code-first controls. A new account's 14-day trial includes up to 5,000 sessions, two weeks of replay and analytics retention, and 20 user seats. FullstoryFree lists 30,000 sessions, 10 seats, and one-year replay and analytics retention; its price is not listed. If its monthly session limit is exceeded, existing sessions remain accessible, but new ones stop until the next cycle or an upgrade.