Contentsquare vs Glassbox
Contentsquare
contentsquare.com
Glassbox
glassbox.comSide by side
| Figure | Contentsquare | Glassbox |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 12 | 3 |
| Spec score · Customer Journey Analytics Software | 9.4 (#1) | 7.6 (#17) |
| Spec score · User Experience Software | 9.4 (#1) | 7.8 (#17) |
| Spec score · Heatmap and session replay tools | 9.4 (#2) | 8.0 (#40) |
| Spec score · Session Recording Software | 9.4 (#1) | 7.8 (#21) |
| Spec score · Website Optimization Tools | 9.4 (#1) | 7.8 (#20) |
| Spec score · Customer Experience Analytics Software | 9.3 (#1) | 7.7 (#11) |
| Spec score · Session Replay Software | 9.5 (#1) | 7.8 (#22) |
| Spec score · Visitor Behavior Intelligence Software | 9.3 (#1) | 7.8 (#19) |
| Spec score · Customer Service Screen Recording Software | 9.4 (#1) | 7.7 (#10) |
| Spec score · Behavior Analytics | 9.5 (#2) | 7.8 (#17) |
| Spec score · Customer Analytics Software | 9.3 (#2) | 7.7 (#19) |
| Spec score · Web And Mobile Analytics Software | 9.4 (#3) | 7.8 (#19) |
| Spec score · Mobile App Analytics Software | 9.3 (#4) | 7.7 (#28) |
| Founded | 2012 | 2010 |
| Integrations | The partner ecosystem advertises more than 100 integrations and more than 150 solution partners, including Shopify, AWS, Azure and Snowflake. | The integrations page names Adobe Analytics, Google Analytics, New Relic, Dynatrace, Qualtrics, Medallia, Jira, Slack, Firebase, Adobe Target and Optimizely among supported tools. |
| Session replay | Session Replay reconstructs individual customer journeys and can provide summaries of what happened. | The platform automatically captures user interactions and technical events and provides video-like replays of sessions. |
Plans
Contentsquare
- FreeFree
- GrowthPrice not published
- GrowthPriced on request
- ProPriced on request
- ProPrice not published
- EnterprisePriced on request
- EnterprisePrice not published
- Experience Analytics FreeFree
- Voice of Customer FreeFree
- Experience Analytics Growth$49 a month
Glassbox
- Marketing/BusinessPriced on request
- ProductPriced on request
- Production OperationPriced on request
In their own words
Contentsquare
Contentsquare has no write-up on Specifiction yet; its figures are above.
Glassbox
Glassbox captures and analyzes digital interactions across websites and mobile apps. Session recordings automatically collect user interactions and technical events, then provide video-like replays. Analytics cover customer journeys, mobile apps, performance, products, funnels, struggles and errors, and interaction maps. Rage-click detection identifies repeated clicks, while mobile capture covers app experiences. Insights Assistant can summarize sessions and search by parameters. Tagless capture is intended to reduce configuration work and can import tags from existing tools. Named integrations include Adobe Analytics, Google Analytics, New Relic, Dynatrace, Qualtrics, Medallia, Jira, Slack, Firebase, Adobe Target, and Optimizely. Deployment options include single-tenant AWS or Azure, multi-tenant cloud, and on-premises. Sensitive data is masked by default. Role-based controls, audit logs, and SSO with multifactor authentication are listed. Plans are priced on request.