Contentsquare vs Heap
Contentsquare
contentsquare.com
Heap
heap.ioSide by side
| Figure | Contentsquare | Heap |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 12 | 4 |
| Spec score · Web analytics tools | 9.5 (#2) | 9.1 (#8) |
| Spec score · Session Replay Software | 9.5 (#1) | 8.8 (#6) |
| Spec score · Product Analytics Tools | 9.4 (#2) | 8.8 (#7) |
| Spec score · Funnel Analytics | 9.4 (#2) | 8.7 (#7) |
| Spec score · Behavior Analytics | 9.5 (#2) | 8.8 (#6) |
| Spec score · Customer Analytics Software | 9.3 (#2) | 8.6 (#6) |
| Spec score · Website Analytics | 9.3 (#3) | 8.7 (#8) |
| Spec score · Web And Mobile Analytics Software | 9.4 (#3) | 8.7 (#8) |
| Spec score · Mobile App Analytics Software | 9.3 (#4) | 8.7 (#12) |
| API access | Yes | Yes |
| Company size | LinkedIn lists Contentsquare as privately held, headquartered in Paris, with 1,001–5,000 employees. | LinkedIn lists Heap as privately held with 201–500 employees. |
| Conversion funnels | Yes | Yes |
| Data retention | limited | limited |
| Documentation depth | Technical documentation includes implementation guides, API references, changelogs, mobile SDK manuals, connectivity APIs and browser extensions. | The help center provides product information, resource guides and training courses, while the developer site maintains API references and SDK changelogs. |
| Ecommerce tracking | Yes | Yes |
| Event tracking | Yes | Yes |
| Free plan | Yes | Yes |
| Headquarters | France | Heap is headquartered in San Francisco, California. |
| Heatmaps | Heatmaps visualize clicks, taps, hovers, scrolling, engagement and conversion on page elements. | Heap pricing lists heatmaps as an analytics capability, with add-on availability on paid tiers. |
| Integrations | The partner ecosystem advertises more than 100 integrations and more than 150 solution partners, including Shopify, AWS, Azure and Snowflake. | Heap advertises more than 100 integrations and lists tools including Salesforce, Snowflake, Shopify, Klaviyo, Braze, Iterable, Marketo, Stripe and Zapier. |
| Rating on Capterra | 4.8 out of 5 from 116 reviews | 4.5 out of 5 from 42 reviews. |
| Rating on G2 | 4.6 out of 5 from 644 reviews | 4.4 out of 5 from 1,097 reviews. |
| Rating on Gartner Peer Insights | 4.7 out of 5 from 113 ratings | 4.3 out of 5 from 23 ratings. |
Plans
Contentsquare
- FreeFree
- GrowthPrice not published
- GrowthPriced on request
- ProPriced on request
- ProPrice not published
- EnterprisePriced on request
- EnterprisePrice not published
- Experience Analytics FreeFree
- Voice of Customer FreeFree
- Experience Analytics Growth$49 a month
In their own words
Contentsquare
Contentsquare has no write-up on Specifiction yet; its figures are above.
Heap
Heap is an analytics product from Heap for tracking events and examining user activity. Its listed capabilities include conversion funnels, session recordings, ecommerce tracking, and API access. The listed platform is API, and the monthly visitor limit is 10,000. Data retention is described as limited. Heap offers a Free plan at free, covering 10,000 monthly sessions and six months of data history. Pro has no listed price and includes account analytics, an engagement matrix, report alerts, standard support, and Session Replay as an add-on. Premier also has no listed price and includes unlimited projects and one year of data history. The product therefore combines event collection with tools for conversion analysis, recordings, and ecommerce activity. Buyers should note that the free allowance is expressed in monthly sessions, while the listed visitor limit is 10,000.