Contentsquare vs Mouseflow
Contentsquare
contentsquare.comMouseflow
mouseflow.comSide by side
| Figure | Contentsquare | Mouseflow |
|---|---|---|
| Price from | Free | $25/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 12 | 9 |
| Spec score · Heatmap and session replay tools | 9.4 (#2) | 9.2 (#4) |
| Spec score · Session Recording Software | 9.4 (#1) | 8.9 (#7) |
| Spec score · Session Replay Software | 9.5 (#1) | 8.8 (#8) |
| Spec score · Customer Service Screen Recording Software | 9.4 (#1) | 8.7 (#4) |
| Spec score · Website Analytics | 9.3 (#3) | 8.7 (#10) |
| Company size | LinkedIn lists Contentsquare as privately held, headquartered in Paris, with 1,001–5,000 employees. | LinkedIn lists Mouseflow as a privately held software-development company with 51–200 employees. |
| Conversion funnels | Yes | Funnel reports show converted and dropped users, revenue measures and friction measures, with downloadable funnel data. |
| Founded | 2012 | 2009 |
| Free plan | Yes | Yes |
| Headquarters | France | Copenhagen, Denmark |
| Heatmaps | Heatmaps visualize clicks, taps, hovers, scrolling, engagement and conversion on page elements. | Mouseflow provides click, scroll, geo, attention, movement, interactive and friction heatmaps. |
| Integrations | The partner ecosystem advertises more than 100 integrations and more than 150 solution partners, including Shopify, AWS, Azure and Snowflake. | The integration catalog lists 42 integrations, including Google Analytics, Google Tag Manager, Adobe Analytics, AB Tasty, Shopify, Google Ads, Salesforce, Slack and Microsoft Teams. |
| Praise: usability and insight | Reviewers repeatedly praise journey mapping, heatmaps, session recordings, actionable friction discovery and visual analytics that help teams explain customer behavior. | Independent reviewers repeatedly praise the readable heatmaps, useful session recordings, easy setup and actionable conversion insights. |
| Rating on Capterra | 4.8 out of 5 from 116 reviews | 4.7 out of 5 from 122 reviews. |
| Rating on G2 | 4.6 out of 5 from 644 reviews | 4.6 out of 5 from 690 reviews. |
| Rating on Trustpilot | 1.5 out of 5 from 102 reviews; the page also displays a 1.7 score | 2.8 out of 5 from 3 reviews. |
| Rating on TrustRadius | 7.5 out of 10 from 191 reviews and ratings | 7.7 out of 10 from 20 reviews and ratings. |
| Security controls | The security page states annual penetration tests, monthly vulnerability scans, TLS, AES-256 encryption at rest and a bug-bounty program. | Mouseflow states that data is encrypted in transit and at rest, customer data is isolated, and vulnerability scans and annual third-party penetration tests are performed. |
| Session replay | Session Replay reconstructs individual customer journeys and can provide summaries of what happened. | The platform recreates individual visitor sessions in video-style playback, including clicks, scrolling and other interactions. |
Plans
Contentsquare
- FreeFree
- GrowthPrice not published
- GrowthPriced on request
- ProPriced on request
- ProPrice not published
- EnterprisePriced on request
- EnterprisePrice not published
- Experience Analytics FreeFree
- Voice of Customer FreeFree
- Experience Analytics Growth$49 a month
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
In their own words
Contentsquare
Contentsquare has no write-up on Specifiction yet; its figures are above.
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.