ControlUp ONE vs ManageEngine DEX Manager Plus

ControlUp ONE monitors and manages desktops and applications, combining digital experience visibility with agentic AI. ControlUp for Desktops covers physical endpoints and Cloud PCs, while ControlUp for VDI supports environments including Citrix, Omnissa, Azure Virtual Desktop, and Parallels. Automation includes remediation actions, scripts, optimization, and a low-code workflow builder. ControlUp for Compliance scans for vulnerabilities, non-compliant devices, and weak configurations, and can automate fixes. Documented integrations include Microsoft services, Citrix, Omnissa Horizon, and ServiceNow. The cloud platform includes application and network monitoring. Supported systems include Windows 10 version 1607 and later, Windows 11, Windows Server 2016 and later, macOS Monterey, Ventura, Sonoma, and Sequoia, Linux/thin clients, and ChromeOS. Pricing is available on request; there is no free plan, and a 21-day trial has feature limits, usage quotas, and other restrictions. If no license is obtained, trial data is permanently deleted within 30 days after access ends. The company describes its users as IT teams responsible for digital workspaces and autonomous endpoint operations.

ManageEngine DEX Manager Plus collects endpoint experience data and turns it into analytics for monitoring and improving employees’ digital journeys. Its DEX Score combines performance, sentiment, and stability measures. Monitoring includes application crashes, hardware resource use, device reliability, responsiveness, and employee sentiment. The product groups related alerts into prioritized insights to support troubleshooting and root cause analysis. No-code workflows can clear temporary files, restart services, and apply fixes across device groups. Its action library includes collectors, workflows, scripts, and dashboards, with PowerShell, Batch, and CMD support. Active Directory integration can import domain-linked devices, create organizational-unit groups, and deploy agents using existing credentials. The cloud service uses a browser console and endpoint agents, with an optional distribution server for remote offices; agents are documented for Windows, macOS, and Linux. A 30-day trial covers unlimited devices, although cloud access is subscription-only. Monthly Professional Edition prices range from $49 a month for 50 computers and one technician to $634 a month for 1000 computers and one technician.