ControlUp ONE vs TrueDEM
ControlUp ONE
controlup.comTrueDEM
panagenda.comSide by side
| Figure | ControlUp ONE | TrueDEM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Digital Experience Monitoring Software | 8.0 (#4) | 7.5 (#15) |
| Founded | 2008 | 2007 |
| Headquarters | The company privacy policy lists ControlUp Technologies Ltd.'s main place of business in Rishon LeZion, Israel. | Vienna, Austria |
| Integrations | Documented integrations include Microsoft services, Citrix, Omnissa Horizon, and ServiceNow. | TrueDEM combines endpoint telemetry with Microsoft cloud-side metrics, including Call Quality Dashboard data. |
| Purpose | ControlUp ONE combines digital experience visibility and agentic AI to monitor and manage desktops and applications. | TrueDEM is a digital experience monitoring product that gives IT teams real-time visibility into employees’ Microsoft 365 and Teams experience from their devices through the network to Microsoft’s cloud. |
| Support | The site links to a support center, Knowledge Center, ControlUp Academy, and community resources. | The TrueDEM M365 plan lists Premium Support, and panagenda says its consultants work directly with development to resolve service requests. |
Plans
TrueDEM
- TrueDEM AdvancedPriced on request
- TrueDEM M365Priced on request
- TrueDEM Site MonitorPriced on request
In their own words
ControlUp ONE
ControlUp ONE monitors and manages desktops and applications, combining digital experience visibility with agentic AI. ControlUp for Desktops covers physical endpoints and Cloud PCs, while ControlUp for VDI supports environments including Citrix, Omnissa, Azure Virtual Desktop, and Parallels. Automation includes remediation actions, scripts, optimization, and a low-code workflow builder. ControlUp for Compliance scans for vulnerabilities, non-compliant devices, and weak configurations, and can automate fixes. Documented integrations include Microsoft services, Citrix, Omnissa Horizon, and ServiceNow. The cloud platform includes application and network monitoring. Supported systems include Windows 10 version 1607 and later, Windows 11, Windows Server 2016 and later, macOS Monterey, Ventura, Sonoma, and Sequoia, Linux/thin clients, and ChromeOS. Pricing is available on request; there is no free plan, and a 21-day trial has feature limits, usage quotas, and other restrictions. If no license is obtained, trial data is permanently deleted within 30 days after access ends. The company describes its users as IT teams responsible for digital workspaces and autonomous endpoint operations.