Convin vs Outdoo AI
Convin
convin.ai
Outdoo AI
outdoo.aiSide by side
| Figure | Convin | Outdoo AI |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 6 |
| Spec score · Sales Coaching Software | 8.9 (#2) | 7.8 (#13) |
| Headquarters | Bengaluru, Karnataka, India | Wilmington, Delaware, United States |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | The pricing page lists 40+ LMS integrations, 55+ call recording integrations, and unlimited integrations via API and MCP on the Growth plan. |
| Mobile app | Convin Mobile is available on both iOS and Android devices. | The mobile app supports roleplay practice, microlearning, performance tracking, and links to iOS and Android app downloads. |
| Product | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. | Outdoo describes itself as a unified AI roleplay and coaching platform that connects practice, interaction analysis, and structured reinforcement for customer-facing teams. |
| Support | Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM. | The About page lists [email protected] for support and phone availability Monday through Friday, 8 a.m. to 6 p.m. PT. |
Plans
Convin
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
Outdoo AI
- Free (AI Roleplay)Free
- Free (Revenue Intelligence)Free
- Enterprise (AI Roleplay)Priced on request
- Enterprise (Revenue Intelligence)Priced on request
- Growth (AI Roleplay)Priced on request
- Growth (Revenue Intelligence)Priced on request
In their own words
Convin
Convin is contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email. It supports analysis and interpretation in more than 70 languages, with deployment options for on-premises, client-cloud, and private-cloud environments. Real-Time Agent Assist offers live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts. Automated Quality Assurance provides conversation scoring across calls, chats, and email. Convin lists integrations in CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories. Its Salesforce connection syncs contact, account, and opportunity data in both directions and pushes recording links after meetings. The service is available on web, iOS, and Android. Convin says it encrypts customer data, including recordings, transcripts, and passwords, and lists GDPR readiness, CCPA, HIPAA, SOC 2 Type II, and ISO 27001 claims. Pricing is on request. A free Quality Management Software plan includes a manual QA platform, flexible call-auditing templates, automated audit workflows, and reporting.