Convin vs Siro
Convin
convin.aiSiro
siro.aiSide by side
| Figure | Convin | Siro |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 0 |
| Spec score · Sales Coaching Software | 8.9 (#2) | 7.4 (#16) |
| Founded | 2021 | 2020 |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | Siro lists native integrations with Salesforce, HubSpot, Microsoft Dynamics, LeadPerfection, and major dealership systems. |
| Product | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. | Siro records and transcribes in-person sales conversations, then analyzes them to provide coaching and sales insights. |
| Support | Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM. | Siro's SMS terms direct users to email [email protected] for program support. |
Plans
Convin
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
In their own words
Convin
Convin is contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email. It supports analysis and interpretation in more than 70 languages, with deployment options for on-premises, client-cloud, and private-cloud environments. Real-Time Agent Assist offers live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts. Automated Quality Assurance provides conversation scoring across calls, chats, and email. Convin lists integrations in CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories. Its Salesforce connection syncs contact, account, and opportunity data in both directions and pushes recording links after meetings. The service is available on web, iOS, and Android. Convin says it encrypts customer data, including recordings, transcripts, and passwords, and lists GDPR readiness, CCPA, HIPAA, SOC 2 Type II, and ISO 27001 claims. Pricing is on request. A free Quality Management Software plan includes a manual QA platform, flexible call-auditing templates, automated audit workflows, and reporting.
Siro
Siro is AI sales coaching software for in-person sales teams. It records conversations, produces transcripts, and analyzes customer discussions, including when recording happens without an internet connection. Halftime provides live coaching during calls, while transcripts can support immediate coaching and later review. Siro extracts pricing, objections, competitors, timelines, and outcomes, then can fill CRM fields and draft follow-up messages. Integrations include Pipedrive, LeadPerfection, Improveit360, Microsoft Dynamics, HubSpot, and Salesforce. Its REST API, webhooks, and scheduled data pulls support connections to other systems, including appointment syncing, AI-insight retrieval, and recording triggers. Dashboards report rep activity, coaching activity, and team trends. Siro states SOC 2 Type II compliance, HIPAA and GDPR requirements, and customer ownership of recordings, transcripts, and derived data. Pricing is on request.