CounSol vs PracticeRunner
CounSol
counsol.comPracticeRunner
practicerunner.comSide by side
| Figure | CounSol | PracticeRunner |
|---|---|---|
| Price from | $49.95/mo | $8/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Therapy Scheduling Software | 8.0 (#13) | 8.8 (#4) |
| Headquarters | Orlando, Florida, United States | Bruce Hearn's LinkedIn profile lists San Francisco, California, United States, and the privacy policy gives a San Francisco mailing address. |
| Security | CounSol states that its servers are in a Tier-IV data center with SSAE16, HITRUST, ISO 27001 and PCI 2.0 compliance, using SSL with 256-bit encryption and hourly encrypted backups. | The BAA states that PHI is encrypted in transit and at rest and that safeguards include role-based access controls and audit logging. |
| Support | Each account receives a personal account manager, with support available by online chat, email and phone. | PracticeRunner offers email support, a knowledge base and direct founder onboarding; the contact page says replies typically arrive within 24 hours. |
Plans
CounSol
- Standard$49.95 a month
- Standard Plus$59.95 a month
- Premium$64.95 a month
- Premium Plus$69.95 a month
PracticeRunner
- StarterFree
- Archive$8 a month
- Professional$39 a month
- Group$59 a month
In their own words
PracticeRunner
PracticeRunner brings therapy practice scheduling, clinical records, intake, billing, payments, secure communication, supervision and coordination into one system. It supports individual, couple, family, therapy-group, consultation and workshop services. Documentation includes progress notes, a Session Workspace, source material, intake forms, assessments, diagnoses and document storage. Optional AI can prepare sessions, draft notes from transcripts or other source material, extract text with OCR and revise notes; clinicians review drafts before saving or signing. Billing covers invoices, AutoPay, automatic invoicing, card and bank payments, recorded external payments, superbills, statements and CMS-1500 claims. Google Calendar sync works one way: changes there do not update PracticeRunner appointments, and Google events are not imported as appointments. Compatible calendar apps can subscribe to private, read-only feeds. The client portal, payment processing and insurance claims are listed. The Professional plan is $39/month, and the site also lists a free Starter plan for 30 days, capped at 10 active clients and one clinician. Platforms are Android, iOS and web.