CounSol vs TherapyAppointment
CounSol
counsol.com
TherapyAppointment
therapyappointment.comSide by side
| Figure | CounSol | TherapyAppointment |
|---|---|---|
| Price from | $49.95/mo | $5/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 4 | 10 |
| Spec score · Mental Health Software | 8.2 (#1) | 7.9 (#5) |
| Spec score · Mental Health EHR Software | 8.2 (#2) | 7.8 (#5) |
| Spec score · Mental Health & Therapy Practice Software | 8.2 (#2) | 8.0 (#7) |
| Spec score · Therapy Software | 8.2 (#2) | 7.8 (#6) |
| Spec score · Therapy Scheduling Software | 8.0 (#13) | 7.9 (#17) |
| Mobile access | All CounSol features are available on smartphones and tablets. | There is no current phone app; users can add a home-screen shortcut that opens the responsive mobile website on iOS or Android. |
| Security | CounSol states that its servers are in a Tier-IV data center with SSAE16, HITRUST, ISO 27001 and PCI 2.0 compliance, using SSL with 256-bit encryption and hourly encrypted backups. | The maker says customer content has at least one layer of AES-256 encryption, network traffic is encrypted, and systems use AWS data centers in the United States. |
| Support | Each account receives a personal account manager, with support available by online chat, email and phone. | The maker offers free live support and onboarding assistance, and says more than 87% of customer emails receive a response within 30 minutes during business hours. |
Plans
CounSol
- Standard$49.95 a month
- Standard Plus$59.95 a month
- Premium$64.95 a month
- Premium Plus$69.95 a month
TherapyAppointment
- Electronic insurance claims add-on$0.15, paid once
- AI Notes add-on$0.59, paid once
- Integrated payment processing add-on$2.90, paid once
- Integrated Zoom add-on$5 a month
- Solo Practice (0–10 booked sessions)$10 a month
- TA Integrated Telehealth add-on$15 a month
- Solo Practice (11–39 booked sessions)$39 a month
- Group Practice$59 a month
- Solo Practice (40+ booked sessions)$59 a month
- Education & Non-ProfitPriced on request
In their own words
TherapyAppointment
TherapyAppointment is an EMR and practice-management platform for mental health therapists, with tools for clinical records, client access, billing, and telehealth. Clinical features include charting, session notes, customizable forms, and HIPAA and SOAP templates. Its portal handles intake, scheduling, unlimited secure messaging, and client payments. Billing includes payment processing, automated billing, electronic claims, and ERA posting. An optional AI Notes add-on can draft progress notes, treatment plans, and session summaries from transcriptions or voice recaps. The platform connects with Google Calendar, iCal, and Outlook, but those third-party calendar connections are view-only. It runs on the web and desktop platforms; there is no current phone app, though a home-screen shortcut opens its responsive mobile website. Plans are month-to-month, with a 30-day trial and no free plan. Solo pricing starts at $10 a month after the first 30 days for up to 10 booked sessions. Higher booked-session tiers do not automatically move back down. The maker also offers live support and onboarding.