Countly vs Heap
Countly
countly.com
Heap
heap.ioSide by side
| Figure | Countly | Heap |
|---|---|---|
| Price from | $175/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Web analytics tools | 9.4 (#3) | 9.1 (#8) |
| Spec score · Product Analytics Tools | 9.4 (#3) | 8.8 (#7) |
| Spec score · Funnel Analytics | 9.4 (#3) | 8.7 (#7) |
| Spec score · Behavior Analytics | 9.4 (#3) | 8.8 (#6) |
| Spec score · Customer Analytics Software | 9.3 (#3) | 8.6 (#6) |
| Spec score · Mobile App Analytics Software | 9.3 (#5) | 8.7 (#12) |
| Spec score · Web And Mobile Analytics Software | 9.3 (#4) | 8.7 (#8) |
| API access | Yes | Yes |
| Company size | LinkedIn lists Countly as a privately held software-development company with 51–200 employees. | LinkedIn lists Heap as privately held with 201–500 employees. |
| Conversion funnels | Yes | Yes |
| Ecommerce tracking | Yes | Yes |
| Event tracking | Countly provides event tracking so teams can record user actions and analyze them. | Yes |
| Free plan | No | Yes |
| Headquarters | LinkedIn lists London, England as Countly headquarters, with the primary location at 1 Bow Churchyard, London EC4M 9DQ. | Heap is headquartered in San Francisco, California. |
| Integrations | GetApp lists Adjust as a Countly integration, while TrustRadius lists MongoDB. | Heap advertises more than 100 integrations and lists tools including Salesforce, Snowflake, Shopify, Klaviyo, Braze, Iterable, Marketo, Stripe and Zapier. |
| Rating on Capterra | 4.6 out of 5 from 19 reviews. | 4.5 out of 5 from 42 reviews. |
| Rating on G2 | 4.1 out of 5 from 20 reviews. | 4.4 out of 5 from 1,097 reviews. |
| Rating on Gartner Peer Insights | 5.0 out of 5 from 2 ratings. | 4.3 out of 5 from 23 ratings. |
| Rating on TrustRadius | 8 out of 10 from 8 reviews and ratings. | 8.1 out of 10 from 385 reviews and ratings. |
| What it does | Countly is a first-party product analytics and customer engagement platform that captures, analyzes and acts on behavioral data across digital products. | Heap is a digital insights and product analytics platform that automatically captures user interactions and helps teams improve conversion, retention and digital experiences. |
Plans
Countly
- Flex$175 a month
- EnterprisePrice not published
- Countly LiteFree
- Countly Flex$175 a month
- Countly EnterprisePriced on request
In their own words
Heap
Heap is an analytics product from Heap for tracking events and examining user activity. Its listed capabilities include conversion funnels, session recordings, ecommerce tracking, and API access. The listed platform is API, and the monthly visitor limit is 10,000. Data retention is described as limited. Heap offers a Free plan at free, covering 10,000 monthly sessions and six months of data history. Pro has no listed price and includes account analytics, an engagement matrix, report alerts, standard support, and Session Replay as an add-on. Premier also has no listed price and includes unlimited projects and one year of data history. The product therefore combines event collection with tools for conversion analysis, recordings, and ecommerce activity. Buyers should note that the free allowance is expressed in monthly sessions, while the listed visitor limit is 10,000.