Countly vs Pendo Analytics
Countly
countly.com
Pendo Analytics
pendo.ioSide by side
| Figure | Countly | Pendo Analytics |
|---|---|---|
| Price from | $175/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Product Analytics Tools | 9.4 (#3) | 8.6 (#13) |
| Spec score · Funnel Analytics | 9.4 (#3) | 8.5 (#10) |
| Spec score · Customer Analytics Software | 9.3 (#3) | 8.4 (#9) |
| Documentation and support | Countly provides setup guides, user guides, an SDK hub, API documentation, FAQs, Enterprise ticket support and a Discord community. | Pendo provides a Help Center, developer documentation, API references, SDK release notes, Academy training, certification and community forums. |
| Founded | 2012 | 2013 |
| Headquarters | LinkedIn lists London, England as Countly headquarters, with the primary location at 1 Bow Churchyard, London EC4M 9DQ. | Raleigh, North Carolina, United States |
| Integrations | GetApp lists Adjust as a Countly integration, while TrustRadius lists MongoDB. | Pendo lists 51 integrations, including Salesforce, Segment, Slack, Snowflake, Tableau, Jira, Zendesk, HubSpot, Marketo and Webhooks. |
| Rating on Capterra | 4.6 out of 5 from 19 reviews. | 4.5 out of 5 from 238 reviews |
| Rating on G2 | 4.1 out of 5 from 20 reviews. | 4.4 out of 5 from 1,819 reviews |
| Rating on Gartner Peer Insights | 5.0 out of 5 from 2 ratings. | 4.4 out of 5 from 126 ratings |
| Rating on TrustRadius | 8 out of 10 from 8 reviews and ratings. | 8.5 out of 10 from 257 reviews |
| Security controls | Countly documentation describes SSL, reCAPTCHA, brute-force protection, password policies and enterprise data-at-rest encryption. | Pendo states SOC 2, GDPR and HIPAA alignment, TLS transmission, AES-256 encryption at rest, SAML or Google login, 2FA through the identity provider and granular roles. |
| Self-hosting | Countly Lite and Enterprise can be self-hosted; Flex is delivered as a managed private-cloud service. | Customers can download and self-host pendo.js, but Pendo warns this delays feature and critical security updates and requires maintenance. |
| What it does | Countly is a first-party product analytics and customer engagement platform that captures, analyzes and acts on behavioral data across digital products. | Pendo Analytics tracks behavior in web and mobile applications to explain engagement, retention, journeys and feature adoption. |
Plans
Countly
- Flex$175 a month
- EnterprisePrice not published
- Countly LiteFree
- Countly Flex$175 a month
- Countly EnterprisePriced on request
Pendo Analytics
- FreeFree
- NovusFree
- BasePriced on request
- CorePriced on request
- UltimatePriced on request
In their own words
Pendo Analytics
Pendo Analytics has no write-up on Specifiction yet; its figures are above.