Countly vs Quantum Metric
Countly
countly.com
Quantum Metric
quantummetric.comSide by side
| Figure | Countly | Quantum Metric |
|---|---|---|
| Price from | $175/mo | $2,083.33/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Web analytics tools | 9.4 (#3) | 8.8 (#17) |
| Spec score · Behavior Analytics | 9.4 (#3) | 8.2 (#14) |
| Spec score · Customer Analytics Software | 9.3 (#3) | 8.2 (#12) |
| Spec score · Mobile App Analytics Software | 9.3 (#5) | 8.3 (#18) |
| API access | Yes | Yes |
| Conversion funnels | Yes | Yes |
| Event tracking | Countly provides event tracking so teams can record user actions and analyze them. | Yes |
| Founded | 2012 | 2015 |
| Free plan | No | No |
| Headquarters | LinkedIn lists London, England as Countly headquarters, with the primary location at 1 Bow Churchyard, London EC4M 9DQ. | Monument, Colorado, USA |
| Integrations | GetApp lists Adjust as a Countly integration, while TrustRadius lists MongoDB. | The partner network lists integrations including Adobe Analytics, Salesforce Service Cloud, Qualtrics, ServiceNow, Optimizely, Tealium, Looker and Slack. |
| Rating on Capterra | 4.6 out of 5 from 19 reviews. | 4.7 out of 5 from 6 reviews |
| Rating on G2 | 4.1 out of 5 from 20 reviews. | 4.6 out of 5 from 276 reviews |
| Rating on Gartner Peer Insights | 5.0 out of 5 from 2 ratings. | 4.6 out of 5 from 0 reviews |
| Rating on GetApp | 4.6 out of 5 from 19 reviews. | 4.7 out of 5 from 6 reviews |
| Rating on TrustRadius | 8 out of 10 from 8 reviews and ratings. | 7.4 out of 10 from 62 reviews |
| Security controls | Countly documentation describes SSL, reCAPTCHA, brute-force protection, password policies and enterprise data-at-rest encryption. | Data capture offers Capture, Do Not Capture and Encrypt modes that operate on the end user’s device. |
| What it does | Countly is a first-party product analytics and customer engagement platform that captures, analyzes and acts on behavioral data across digital products. | Quantum Metric is a digital analytics platform that captures customer behavior, identifies friction and links business outcomes to the underlying user experience. |
Plans
Countly
- Flex$175 a month
- EnterprisePrice not published
- Countly LiteFree
- Countly Flex$175 a month
- Countly EnterprisePriced on request
Quantum Metric
- EnterprisePrice not published
- Quantum Metric$25,000 a year
- Enterprise custom planPriced on request
- Enterprise plansPriced on request
In their own words
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact. Teams can track events, build conversion funnels, review session recordings, and use API access. Session replay supports investigation of where customers struggle. The platform includes digital, product, experience, journey, and web analytics, along with heatmaps, monitoring, alerts, and opportunity analysis. Its autocapture surfaces more than 60 behavioral and friction indicators and more than 300 audience and experience dimensions out of the box. Felix investigates behavioral, technical, and business signals and can monitor experiences for issues, opportunities, and business impact. Listed integrations include Qualtrics, Salesforce Service Cloud, ServiceNow, Looker, Slack, Optimizely, Tealium, and Adobe Analytics; data can be streamed to Snowflake, BigQuery, Amazon S3, and Oracle. Quantum Metric reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification. Enterprise plans include onboarding, training, and consultation. Pricing is on request, there is no free plan, and session limits are set by agreement.