CrashPlan Legal Hold vs ELM Solutions Legal Holds

CrashPlan Legal Hold preserves and collects backup data tied to legal matters as part of eDiscovery. A preservation policy sets which files are kept and for how long; a matter applies that policy to a group of users. CrashPlan collects regular file updates from custodians’ devices without notifying them, and the hold’s backup set is not shown in the CrashPlan app. Data access and policy changes are logged for audit, and CrashPlan says it retains file timestamps, permissions, and directory paths. An open API and integration documentation let an existing eDiscovery platform access preserved data. Collection requires an active hold and an active CrashPlan app on the target device. Console collection is unavailable for archives using an Archive key password or Custom key, though the data remains preserved. Custodians continue using a subscription while a matter is open. Releasing a custodian or closing a matter starts permanent deletion of data preserved by that hold. Pricing is on request; there is no free plan.

ELM Solutions Legal Holds is a web module for Passport and TyMetrix 360° that automates legal-hold work. It issues, releases, and tracks holds while sending custodian notifications, acknowledgment requests, reminders, and escalations. Notifications and responses can be monitored in real time through a repeatable, auditable process. Administrators can manage custodians, archive, restore, or delete holds, assign proxies, and identify confidential holds. Workflows include custodian and proxy acknowledgments, confidential holds, and escalations. The module integrates with Passport and TyMetrix 360° matter management and with third-party external systems. Reporting and audit tools track custodian responses, employment-status changes, compliance checks, and key performance metrics. The TyMetrix description also lists automated assignment, surveys, and integrated reporting. Pricing is available on request, and the product page offers a demo request. The maker is headquartered in Alphen aan den Rijn, Netherlands, and was founded in 1987.