CrashPlan Legal Hold vs Knovos Manage

CrashPlan Legal Hold preserves and collects backup data tied to legal matters as part of eDiscovery. A preservation policy sets which files are kept and for how long; a matter applies that policy to a group of users. CrashPlan collects regular file updates from custodians’ devices without notifying them, and the hold’s backup set is not shown in the CrashPlan app. Data access and policy changes are logged for audit, and CrashPlan says it retains file timestamps, permissions, and directory paths. An open API and integration documentation let an existing eDiscovery platform access preserved data. Collection requires an active hold and an active CrashPlan app on the target device. Console collection is unavailable for archives using an Archive key password or Custom key, though the data remains preserved. Custodians continue using a subscription while a matter is open. Releasing a custodian or closing a matter starts permanent deletion of data preserved by that hold. Pricing is on request; there is no free plan.

Knovos Manage standardizes intake and matter execution through configurable workflows, dashboards, permissions, reporting, task tracking, legal holds, invoicing, and ticketing. Law firms can use it to manage multiple client cases and remotely connected teams; corporations are offered process management, integrated email, resource visibility, and timeline tracking. Users can design workflows for complex processes and keep project documents in a shared repository for access and retrieval. Billing tools accommodate configurable rates, rush rates, billing sets, and customized invoice templates. Legal hold features include templates, automated custodian reminders, response tracking, centralized dashboards, and MFA-enabled access. Conflict checking supports criteria-based searches, automated triggers, comparative evaluations, and links to external databases. Active Directory synchronization supports single sign-on, and two-factor authentication can be enabled. Communications and project files are encrypted, with IP-restricted access also supported. Deployment options are cloud, on-premise, and hybrid-cloud. Knovos advertises 24×7 support and onboarding help that includes data migration, user training, and product certification. Pricing is on request.