Cratio CRM vs GymSales
Cratio CRM
cratio.com
GymSales
gymsales.ioSide by side
| Figure | Cratio CRM | GymSales |
|---|---|---|
| Price from | ₹66.58/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Fitness CRM Software | 8.7 (#5) | 8.1 (#11) |
| API | The product lists API access and webhooks, and its integration page says it connects to 6,000+ apps through Zapier, Make and Pabbly Connect. | The features page says customers can connect existing lead capture forms to the GymSales API. |
| Headquarters | Chennai, India | Frisco, Texas, United States |
| Integrations | Listed integrations include IndiaMART, JustDial, Facebook Lead Ads, Google Ads, 99acres, MagicBricks, Housing.com, TradeIndia, Zapier, Make, Pabbly Connect and n8n. | Listed systems include ABC Ignite, ABC Glofox, ASF, Club Automation, Circuit, Clubwise, Excerp, Gladstone, Gym Master, Hapana, Jonas Fitness, Membr, Mindbody, Motion Soft, Peak Payment, and Virtuagym. |
| Mobile app | Yes | ABC GymSales Guest Waiver is an iPad app for capturing lead information and signing guest waivers; it is custom branded to a business. |
| Reporting | Reports cover call counts, connection rates, pipeline movement, revenue, telecaller activity and lead source performance. | Reports cover campaign performance, waiver compliance, daily activities, sales funnels, and custom sales targets. |
| Support | Pro includes email support, a knowledge base and videos, and implementation help; Enterprise includes a dedicated account manager. | The terms say GymSales will attempt to respond to support requests within one business day and make reasonable efforts to respond within two hours or less. |
Plans
In their own words
GymSales
GymSales is a lead management platform for fitness businesses, covering lead capture, follow-up and sales activity. Gyms can collect website enquiries or use a branded iPad guest sign-in app or QR code flow that includes waiver submission. Staff can build prospect profiles, assign salespeople and manage follow-up tasks. Contact options include automated follow-ups, bulk campaigns, and one-to-one email, SMS and phone engagement. Reporting covers campaign results, waiver compliance, daily activity, sales funnels, team activity and custom sales targets. The system can track additional sales such as personal training or childcare with separate automated items and follow-up tasks. GymSales is web-based and has an API for connecting existing lead capture forms. Listed platforms include Android, iOS, web and API access. The site directs prospects to book a demo rather than publishing a price. Subscription fees are billed monthly in advance; optional SMS is charged per credit sent. The terms specify a 99.95% monthly uptime target, subject to exceptions including planned downtime and third-party outages.