Crazy Egg vs FullSession
Crazy Egg
crazyegg.com
FullSession
fullsession.ioSide by side
| Figure | Crazy Egg | FullSession |
|---|---|---|
| Price from | $29/mo | $49/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 11 | 7 |
| Spec score · Session Replay Software | 9.2 (#2) | 9.2 (#3) |
| Headquarters | Redwood City, California, United States | 212 E Stone Path St, Derby, KS 67037, United States |
| Installation | Installation uses one code snippet in the website head, requires no technical knowledge, and is described as taking three minutes. | Web installation uses a JavaScript snippet, Google Tag Manager or NPM, with a verification step in setup. |
| Integrations | Supported installation integrations are Drupal, Google Tag Manager, Joomla, Magento, Segment, Shopify, Squarespace, Wix, and WordPress. | Native connectors are listed for HubSpot, Intercom, Segment, Optimizely, Zapier and Shopify; BigCommerce connectors and other integrations can be built on request. |
| Privacy controls | Sensitive data is not captured, and tools can mask fields and anonymize IP addresses. | Masking and blocking occur in the visitor browser before capture so protected values are not sent to FullSession. |
Plans
Crazy Egg
- FreeFree
- FreeFree
- Starter$29 a month
- Plus$99 a month
- Pro$249 a month
- Enterprise$599 a month
- FreeFree
- Starter$348 a year
- Plus$1,188 a year
- Pro$2,988 a year
FullSession
- FreeFree
- Free (web)Free
- Growth$49 a month
- Growth (web, 10,000 sessions/mo)$49 a month
- Professional$349 a month
- Professional (web, 100,000 sessions/mo)$349 a month
- EnterprisePriced on request
In their own words
Crazy Egg
Crazy Egg is a website analytics platform for examining visitor behavior and conversion activity. It offers heatmaps, session recordings, web analytics, A/B testing, surveys, popup calls to action, conversion analytics, and error tracking. Reports can show clicks, scrolling, overlays, confetti, and lists. The Free plan includes Web Analytics, Instant Heatmaps, Conversion Analytics, and surveys. Instant Heatmaps track up to 1,000 sessions per day and retain 30 days of data, with no website limit. Paid plans start at $29 a month, billed annually, and include a 30-day trial that requires a credit card. Starter includes 5,000 tracked pageviews, five heatmap reports, and 50 recordings per month. All paid plans include unlimited website domains and team members. Crazy Egg is available through web, API, and extension platforms, and installation integrations include Shopify, WordPress, and Google Tag Manager. When monthly tracking limits are reached, data collection pauses until the first of the next month.
FullSession
FullSession is a digital experience intelligence platform that connects user behavior, friction, and feedback across web and mobile. It provides session replay and live viewing; mobile sessions can show screens, gestures, logs, errors, and network activity. Analytics include heatmaps, funnels, user journeys, goals and conversions, dashboards, form analytics, and frustration signals. Lift AI ranks issues by predicted business impact, estimates conversion lift, and measures results against a baseline after release. Named integrations and installation routes include HubSpot, Intercom, Segment, Optimizely, Zapier, Shopify, BigCommerce, Wix, WordPress, and Google Tag Manager. FullSession says sensitive inputs are masked and blocked in the visitor’s browser before reaching its service. Its security information lists TLS 1.2+ in transit, encryption at rest, tenant separation, SSO and MFA for administrators, and role-based access. Free includes 1,000 sessions per month, two seats, one domain, and 30 days of retention; Lift AI is excluded. Growth costs $49 a month and includes a 14-day free trial.