Credgenics vs DPDzero
Credgenics
credgenics.comDPDzero
dpdzero.comSide by side
| Figure | Credgenics | DPDzero |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Debt Collection Software | 7.8 (#4) | 7.3 (#16) |
| Compliance | The company says its platform is ISO 27001 certified and describes DND, frequency, daytime, and date-exclusion communication controls. | The digital channels page says message templates follow RBI Fair Practices Code guidance and are reviewed with the lender’s compliance team before launch. |
| Founded | 2018 | 2022 |
| Headquarters | Noida, India | Bengaluru, Karnataka, India |
| Integrations | Credgenics provides REST APIs for integrating with its platform and documents loan, payment, customer, transaction, and webhook capabilities. | The automation platform connects to lender systems through SFTP, REST API, direct LMS connections, webhooks, email, and CSV or Excel files. |
| Security | Credgenics describes encryption, tokenization, multi-user access controls, cloud backups, and server security measures. | DPDzero states that it is ISO/IEC 27001:2022 certified and describes commitments to data confidentiality, integrity, availability, and regulatory obligations. |
Plans
In their own words
Credgenics
Credgenics is a paid SaaS platform for debt collection and resolution, with web, API, and Android access. It brings together digital communications, tele-calling, field collections, repayments, servicing, litigation management, dispute resolution, and predictive dialing, alongside a self-service payment portal. Collections analytics use machine learning for risk segmentation, channel selection, borrower intent analysis, and performance tracking. The company says borrowers can be reached in more than eight languages through SMS, WhatsApp, email, IVR, AI voicebots, and chatbots. Its CG Collect Android app supports offline task updates, location monitoring, visit records, route planning, and multiple payment modes; managers can use a web interface. Credgenics documents REST APIs for loan, payment, customer, transaction, and webhook capabilities, with token authentication. It describes encryption, tokenization, access controls, cloud backups, and server security measures, and says it is ISO 27001 certified. Listed audiences include banks, NBFCs, HFCs, MFIs, fintechs, ARCs, and collection agencies. Pricing is on request, and prospective customers are directed to book a demo.