DPDzero

Spec sheet

What it does

DPDzero provides an AI-led collections platform and services that combine technology, operations, and borrower outreach for lenders.Read 7 Oct 2026 · dpdzero.com

Integrations

The automation platform connects to lender systems through SFTP, REST API, direct LMS connections, webhooks, email, and CSV or Excel files.Read 7 Oct 2026 · dpdzero.com

Security

DPDzero states that it is ISO/IEC 27001:2022 certified and describes commitments to data confidentiality, integrity, availability, and regulatory obligations.Read 7 Oct 2026 · dpdzero.com

Compliance

The digital channels page says message templates follow RBI Fair Practices Code guidance and are reviewed with the lender’s compliance team before launch.Read 7 Oct 2026 · dpdzero.com

Headquarters

Bengaluru, Karnataka, IndiaRead 28 Sep 2026 · dpdzero.com

Founded

2022Read 28 Sep 2026 · dpdzero.com

API authentication

The API authentication documentation says access uses OAuth bearer tokens that are valid for 30 minutes.Read 7 Oct 2026 · dpdzero.com

Channels

Its collections channels include Voice AI, WhatsApp, SMS, RCS, IVR, telecalling, and field collections.Read 7 Oct 2026 · dpdzero.com

Decision intelligence

The platform uses portfolio and borrower signals to create risk cohorts and recommend next-best actions.Read 7 Oct 2026 · dpdzero.com

Digital orchestration

Digital campaigns can choose channels, timing, and fallbacks across WhatsApp, SMS, IVR, and RCS.Read 7 Oct 2026 · dpdzero.com

Field operations

Field operations include case allocation, route planning, GPS and timestamp verification, visit evidence, and reporting.Read 7 Oct 2026 · dpdzero.com

Mobile app

The field operations page describes a mobile app for agents to view cases, routes, and follow-ups.Read 7 Oct 2026 · dpdzero.com

Payment systems

The platform page names Razorpay, Cashfree, Easebuzz, and BillDesk as example payment gateways lenders can continue using.Read 7 Oct 2026 · dpdzero.com

Service model

DPDzero says it does not currently sell SaaS or CRM and works on an outcome-as-a-service model.Read 7 Oct 2026 · dpdzero.com

Support and setup

DPDzero says its team handles system integration and that LMS or CRM integrations are typically live within days.Read 7 Oct 2026 · dpdzero.com

Who it serves

DPDzero says it serves banks, NBFCs, and fintechs with active lending portfolios, particularly unsecured, personal loan, two-wheeler, or credit card delinquencies.Read 7 Oct 2026 · dpdzero.com

Plans and prices

Every DPDzero plan and price →

Where Specifiction places it

• Debt Collection Software#16 of 287.3