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SPECIFICTION
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ClearGrid

cleargrid.co

WebAPI
Visit cleargrid.co
Spec score 7.5 #8 of 28 in Debt Collection Software

What it is

ClearGrid is an AI-native debt resolution platform for lenders that processes delinquent accounts and chooses and executes next actions across channels. It maintains a live account state that can include balances, days past due, payment history, borrower behavior, offer eligibility, and lender policy constraints. Actions can run through AI voice, SMS, email, a self-service portal, and human specialists. AI functions include segmentation, risk scoring, contact strategy, behavioral predictions, voice conversations, and workflow decisions; voice agents make calls in Arabic and English. Products listed are Command, Allocate, Hybrid, and Securitize, with agency management available as a Command module. Integrations use secure APIs, SFTP pipelines, or custom connectors, supporting real-time or batch ingestion and automated reconciliation. ClearGrid says most organizations onboard in 2–6 weeks, with pilots typically starting from a flat-file extract. It states that it is ISO 27001:2022 certified and SOC 2 attested, and encrypts data at rest and in transit. UAE portfolios are hosted in-region, while Saudi portfolios are processed in-Kingdom under the DPA. Pricing is on request. Allocate is performance-priced; Command is licensed according to portfolio size, usage, and modules.

Spec sheet

Purpose
ClearGrid is an AI-native debt resolution platform for lenders that processes delinquent accounts and chooses and executes next actions across channels.Read 5 Oct 2026 · cleargrid.co
Integrations
Integration options include secure APIs, SFTP pipelines and custom connectors, with real-time or batch ingestion and automated reconciliation.Read 5 Oct 2026 · cleargrid.co
Security
ClearGrid states that it is ISO 27001:2022 certified and SOC 2 attested, and encrypts data at rest and in transit.Read 5 Oct 2026 · cleargrid.co
Support
The site lists [email protected] and a toll-free borrower number, 80080011.Read 5 Oct 2026 · cleargrid.co
Headquarters
Dubai, United Arab EmiratesRead 28 Sep 2026 · cleargrid.co
Founded
2023Read 28 Sep 2026 · cleargrid.co
Account state
The platform maintains a live account state containing items such as balance, days past due, payment history, borrower behavior, offer eligibility and lender policy constraints.Read 5 Oct 2026 · cleargrid.co
AI capabilities
AI supports segmentation, risk scoring, contact strategy, behavioral predictions, voice conversations and workflow decisions.Read 5 Oct 2026 · cleargrid.co
Channels
ClearGrid executes through AI voice, SMS, email, a self-service portal and human specialists.Read 5 Oct 2026 · cleargrid.co
Company background
ClearGrid says it was founded in Dubai in May 2023.Read 5 Oct 2026 · cleargrid.co
Data residency
UAE portfolios are hosted in-region, while Saudi portfolios are processed in-Kingdom under the DPA.Read 5 Oct 2026 · cleargrid.co
Implementation
Most organizations onboard in 2–6 weeks, and pilots typically begin with a flat-file extract.Read 5 Oct 2026 · cleargrid.co
Intended customers
ClearGrid describes the platform as built for banks, BNPL providers, telecoms, digital lenders, auto finance and mobility groups, SMEs managing high-volume credit, and third-party agencies.Read 5 Oct 2026 · cleargrid.co
Languages
ClearGrid says its AI voice agents make calls in Arabic and English.Read 5 Oct 2026 · cleargrid.co
Privacy controls
ClearGrid says borrower data is used to resolve accounts, governed by its DPA, and never sold.Read 5 Oct 2026 · cleargrid.co
Products
Its offerings include Command, Allocate, Hybrid and Securitize, with agency management available as a Command module.Read 5 Oct 2026 · cleargrid.co

Plans and prices

Allocate Priced on request Priced on performance, tied to what ClearGrid resolves. Performance-priced Read 5 Oct 2026 · cleargrid.co
Command Priced on request Licensed as a platform; flexible by portfolio size, usage and modules. Flexible by portfolio size · usage · modules Read 5 Oct 2026 · cleargrid.co

Every ClearGrid plan and price →

Strong points and limits

Strong points

  • Live account-state records
  • Voice, SMS, email, portal, and human channels
  • Arabic and English voice agents
  • API, SFTP, and custom connectors
  • ISO 27001:2022 and SOC 2 listed

Limits

  • Pricing is on request
  • Performance pricing depends on resolved accounts
  • Saudi processing follows in-Kingdom requirements
  • Onboarding typically takes 2–6 weeks

Who it suits

ClearGrid is aimed at banks, BNPL providers, telecoms, digital lenders, auto finance and mobility groups, SMEs with high-volume credit, and third-party agencies.

Verdict

ClearGrid lays out account data, channels, integrations, security, and regional processing for lender debt-resolution operations. Buyers need a pricing discussion and should assess fit with their portfolio and jurisdiction.

Where Specifiction places it

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