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Collections Cloud

collectionscloud.org

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Spec score 8.8 #1 of 28 in Debt Collection Software

What it is

Collections Cloud is a web-based credit control and debt recovery platform for UK SMEs. It combines case records, automated reminders and communications, business credit reports, tracing requests, and escalation through recovery, legal action, and enforcement. Case records can hold debtor details, balances, fees, interest, payment arrangements, tasks, communications, documents, and case history. Credit reports include ratings, scores, recommended limits, financial summaries, group structures, beneficial owners, and CCJs. Tracing requests can use names, aliases, phone numbers, dates of birth, and last known addresses to help locate and verify people. Listed integrations or partners include Xero, Sage, IRIS, QuickBooks, Red Flag Alert, Caspio, and Microsoft. Plans begin at £39 a month plus VAT for BASIC, with five live cases, one user, and up to 1,000 records. PLUS is £99 a month plus VAT, and BUSINESS is £199 a month plus VAT. A free trial is available, but there is no free plan. Some mailing, SMS, and legal escalation costs may be additional depending on plan.

Spec sheet

What it does
Collections Cloud is an all-in-one platform for SME credit control, collections, debtor tracing, legal escalation, enforcement and payment tracking.Read 15 Oct 2026 · collectionscloud.org
Purpose
Collections Cloud provides UK SMEs with credit control and debt recovery tools, including a CRM, automated workflows, compliant documents and legal escalation support.Read 7 Oct 2026 · collectionscloud.org
Intended users
The company says it built the platform to give SMEs credit control tools and identifies sole traders, startups, growing businesses and small and medium enterprises in its plan descriptions.Read 7 Oct 2026 · collectionscloud.org
API
Advanced accounting integration through an API is included for BUSINESS and ENTERPRISE tiers; no public API reference or SDK is identified on the cited pages.Read 15 Oct 2026 · collectionscloud.org
Integrations
Named accounting integrations and partners include Xero, QuickBooks, Sage, IRIS, Caspio and Microsoft.Read 15 Oct 2026 · collectionscloud.org
Support
Support is provided through a knowledge hub on every tier and by email at [email protected].Read 15 Oct 2026 · collectionscloud.org
Headquarters
Conwy Business Centre, Junction Way, Llandudno Junction, Conwy, LL31 9XX, United KingdomRead 28 Sep 2026 · collectionscloud.org
Founded
2025Read 28 Sep 2026 · collectionscloud.org
AI
The FAQ says the platform offers AI case analysis and a voicebot, while pricing lists AI co-pilot assistance.Read 15 Oct 2026 · collectionscloud.org
Automated workflows
The platform can send invoice reminders, emails and SMS through automated credit control workflows.Read 7 Oct 2026 · collectionscloud.org
Automation
Automations use invoice-age and configured rules to send email, SMS, letter and WhatsApp chasers, calculate interest and trigger escalation.Read 15 Oct 2026 · collectionscloud.org
Business credit checks
Business reports provide ratings, scores, suggested credit limits, financial summaries, group structures, beneficial owners, CCJs and compliance flags.Read 15 Oct 2026 · collectionscloud.org
Case management
Case records can hold debtor details, balances, fees, interest, payment arrangements, tasks, calls, emails, visit requests, documents and history.Read 15 Oct 2026 · collectionscloud.org
Company headquarters
The registered office is Suite 202, Conwy Business Center, Junction Way, Llandudno Junction, Conwy, Wales LL31 9XX.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Company incorporation
Companies House records incorporation on 2 April 2025 and SIC 62090 for other information technology service activities.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Company legal entity
Companies House lists COLLECTIONS CLOUD LTD as an active private limited company with number 16361341.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Company location
Collections Cloud LTD lists its UK office at Conwy Business Centre, Junction Way, Llandudno Junction, Conwy, LL31 9XX.Read 7 Oct 2026 · collectionscloud.org
Compliance badges
The website displays ISO 27001, GDPR, ICO, PCI-DSS, AICPA and CE marks and gives ICO reference C1726127.Read 15 Oct 2026 · collectionscloud.org
Consumer credit checks
Consumer reports include risk scores, electoral-roll confirmation, addresses, aliases, CCJs, bankruptcies, insolvencies and previous searches.Read 15 Oct 2026 · collectionscloud.org
Credit checks
Business credit reports include ratings, scores, recommended limits, financial summaries, group structure, beneficial owners and CCJs.Read 7 Oct 2026 · collectionscloud.org
Dashboards
Dashboards show live and closed cases, tasks, legal actions, credit checks, tracing activity, payment methods and portfolio totals.Read 15 Oct 2026 · collectionscloud.org
Data import
Invoices can be uploaded as PDF, CSV or Excel files, entered manually, or imported in bulk.Read 15 Oct 2026 · collectionscloud.org
Legal escalation
The platform describes escalation to recovery, legal action and enforcement within the same system.Read 7 Oct 2026 · collectionscloud.org
Legal workflow
The workflow supports document generation, CE-File filing, CCJs and upgrading judgments to High Court enforcement.Read 15 Oct 2026 · collectionscloud.org
Limit: case editing
Cases can be edited only until legal escalation begins.Read 15 Oct 2026 · collectionscloud.org
Limit: entry capacity
The BASIC tier is capped at five live cases, one user and 1,000 records.Read 15 Oct 2026 · collectionscloud.org
Limit: extra charges
Hosted mailing and some SMS services have agreed costs, while legal escalation is charged per application on all listed tiers.Read 15 Oct 2026 · collectionscloud.org
LinkedIn company size
LinkedIn lists the organisation as privately held with 2–10 employees.Read 15 Oct 2026 · linkedin.com
LinkedIn industry
LinkedIn classifies Collections Cloud in the Collection Agencies industry and describes it as a platform for UK SME credit control and late-payment recovery.Read 15 Oct 2026 · linkedin.com
LinkedIn product claims
The company page describes automated reminders, late-fee and statutory-interest calculations, payment links and QR codes, debtor portals, outbound reminder calls, litigation workflows and AI guidance.Read 15 Oct 2026 · linkedin.com
Maker founders
The company’s About page says Steven Jones and Richard Tovell founded Collections Cloud in 2025.Read 15 Oct 2026 · collectionscloud.org
Maker status
The About page identifies Steven Jones as CEO and co-founder and Richard Tovell as chief operating officer.Read 15 Oct 2026 · collectionscloud.org
Notable costs
The pricing page says prices are ex-VAT, and hosted mailing service, some SMS, and legal escalation may involve agreed or per-application costs depending on plan.Read 7 Oct 2026 · collectionscloud.org
Onboarding
Standard onboarding is stated to take one to five working days, with training included and specialist training available at extra cost.Read 15 Oct 2026 · collectionscloud.org
Payments
Users can create payment plans, record offline payments and apply statutory interest automatically.Read 15 Oct 2026 · collectionscloud.org
Security and compliance
The site displays ISO 27001, GDPR, ICO, PCI-DSS, AICPA and CE icons and lists an ICO reference number, C1726127.Read 7 Oct 2026 · collectionscloud.org
Security statement
The FAQ states that the service is GDPR compliant and stores data on AWS and SQL infrastructure.Read 15 Oct 2026 · collectionscloud.org
Target users
The service is aimed at UK sole traders, micro-businesses, SMEs, accountants, credit controllers and organisations handling overdue invoices.Read 15 Oct 2026 · collectionscloud.org
Tracing
Tracing requests accept names, aliases, phone numbers, dates of birth and last-known addresses to locate and verify debtors.Read 15 Oct 2026 · collectionscloud.org
Trial wording
The platform preview advertises a 14-day free trial, while the FAQ describes the trial as one month.Read 15 Oct 2026 · collectionscloud.org

Plans and prices

Level 1 – BASIC £39 a month £39 / month + VAT; annual £351 + VAT with first 3 months free Up to 5 live cases · 1 user · up to 1,000 records · basic flat-file accounting integration · legal escalation per application Read 15 Oct 2026 · collectionscloud.org
Level 2 – PLUS £99 a month £99 / month + VAT; annual £891 + VAT with first 3 months free Up to 25 live cases · 3 users · up to 5,000 records · 10 business credit reports/month · 10 traces/month · basic support Read 15 Oct 2026 · collectionscloud.org
Level 3 – BUSINESS £199 a month £199 / month + VAT; annual £1,791 + VAT with first 3 months free Unlimited live cases · 10 users · up to 20,000 records · 25 business credit reports/month · 5 consumer credit reports/month · 25 traces/month · advanced support Read 15 Oct 2026 · collectionscloud.org
Level 4 – ENTERPRISE Priced on request Custom / contact sales Unlimited cases · users, reports, records and traces TBC · advanced API integration · custom integrations · dedicated account management · white-labelling Read 15 Oct 2026 · collectionscloud.org

Every Collections Cloud plan and price →

Strong points and limits

Strong points

  • Automates invoice reminders by email and SMS.
  • Case records include balances, arrangements, tasks, and history.
  • Credit reports include ratings, limits, ownership, and CCJs.
  • Escalation covers recovery, legal action, and enforcement.

Limits

  • No free plan is available.
  • Listed monthly prices are plus VAT.
  • BASIC is limited to five live cases.
  • Some mailing, SMS, or legal costs may be additional.

Who it suits

Collections Cloud is aimed at UK sole traders, startups, and small and medium enterprises that need credit control and debt recovery tools. The plan limits make it worth checking live-case, user, and record needs before choosing a tier.

Verdict

Collections Cloud brings credit control, tracing, and recovery escalation into one web platform, with plan limits varying by case, user, and record capacity. Check the VAT treatment and potential extra service costs alongside the listed monthly price.

Where Specifiction places it

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