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SPECIFICTION
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CRM.io vs Nutshell

CRM.io

crm.io

Nutshell

nutshell.com

Side by side

FigureCRM.ioNutshell
Price fromFree$1.08/mo
Free planYes—
Free trialYesYes
Open source——
WebYesYes
iOS—Yes
Android—Yes
APIYesYes
Plans published115
Spec score · CRM Software8.1 (#103)9.3 (#11)
AI featuresYesYes
Founded20252009
Free planYesNo
Free trialYesYes
HeadquartersThe Terms page lists Sunnyvale, California and Hyderabad, India as company locations.Ann Arbor, Michigan, United States
IntegrationsThe site names Gmail, SMTP, SendGrid, Amazon SES, WhatsApp, Twilio, ElevenLabs, Google Calendar, Google Sheets, LinkedIn, and IMAP.Nutshell says it connects with more than 5,000 applications through native, marketplace, Zapier and open-API options.
Marketing automationYesYes
Visual sales pipelineYesYes
SecurityThe site says data is encrypted in transit and at rest, API keys use AES-256 encryption, sessions use JWT, and the service is GDPR-compliant; SSO and audit logs are listed for Enterprise.Customer data is stored on Amazon Web Services, encrypted at rest and accessed through 256-bit TLS 1.2; billing data is handled by a PCI-compliant provider.
SupportCRM.io says sales, demo, migration, and security questions receive a human response within one business day, with most replies within four hours during weekday business hours.Every plan includes free live support, trial data migration assistance and onboarding.

Plans

CRM.io

  • Free forever planFree

CRM.io pricing →

Nutshell

  • Foundation$13 a month
  • Growth$25 a month
  • Pro$42 a month
  • Business$59 a month
  • Enterprise$79 a month
  • Email marketing add-on$5 a month
  • Foundation$13 a year
  • SMS add-on$15 a month
  • Engagement add-on$16 a month
  • Growth$25 a year

Nutshell pricing →

In their own words

CRM.io

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Nutshell

Nutshell has no write-up on Specifiction yet; its figures are above.

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