Crunchtime Labor & Scheduling vs SynergySuite Labor & Scheduling
Crunchtime Labor & Scheduling
crunchtime.comSynergySuite Labor & Scheduling
synergysuite.comSide by side
| Figure | Crunchtime Labor & Scheduling | SynergySuite Labor & Scheduling |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Restaurant Back Office Software | 7.6 (#10) | 7.0 (#14) |
| Spec score · Restaurant Labor Management Software | 7.7 (#13) | 7.0 (#19) |
| Employee app | Teamworx lets employees view shifts, manage availability, request time off, swap shifts, and communicate with managers; use requires a Crunchtime subscription. | The Cover app lets employees view schedules and hours, update availability, request time off, see coworkers on the schedule, and swap shifts. |
| Founded | 1995 | 2011 |
| Headquarters | Boston, Massachusetts, United States | Sandy, Utah, USA |
| Integrations | Crunchtime describes POS integrations for exchanging staff schedules, employee information, menu and sales mix, and time punches, plus two-way HR and payroll synchronization. | SynergySuite says it integrates with POS, accounting, payroll, supplier, and HR systems, and supports EDI suppliers or email ordering where a supplier lacks EDI integration. |
| Scheduling tools | The product page lists AI forecasting, shift feedback, auto-scheduling, real-time reporting, time clock, mobile scheduling app, tip management, and compliance features. | Managers can view staff availability, send schedules and reminders, approve shift swaps, manage absences and time-off requests, and communicate with employees in real time. |
| Support | Crunchtime’s support policy lists standard support hours as 8 a.m. to 8 p.m. Eastern, Monday through Friday, excluding published U.S. holidays. | Technical support is available by phone and email, and the company links to a customer support portal. |
| Target customers | The Labor demo page asks operators with 10 or more restaurant locations to contact Crunchtime for next steps. | SynergySuite says it works best for multi-unit restaurant concepts and its customers typically have 20 or more locations. |
Plans
Crunchtime Labor & Scheduling
- Crunchtime Labor & SchedulingPriced on request
SynergySuite Labor & Scheduling
- CompletePriced on request
- EssentialsPriced on request
- StandardPriced on request
In their own words
Crunchtime Labor & Scheduling
Crunchtime Labor & Scheduling forecasts restaurant labor needs and helps managers schedule employees for each shift. Auto-scheduling uses sales forecasts, staffing templates, employee skill levels and applicable labor laws to project staffing by role and time of day. Listed tools include AI forecasting, shift feedback, real-time reporting, time clocks, tip management and compliance features. Administrators can configure supported U.S. labor laws by state and city, with store-level rules such as limits on minors’ hours; a Labor Rule Audit records field-level edits. The Teamworx app lets employees view shifts, manage availability, request time off, swap shifts and communicate with managers, but requires a Crunchtime subscription. The service runs on web, Android and iOS. POS integrations exchange schedules, employee data, sales information and time punches, while HR and payroll synchronization is two-way. Pricing is discussed through a demo, which targets operators with 10 or more restaurant locations.
SynergySuite Labor & Scheduling
SynergySuite Labor & Scheduling is cloud software for coordinating restaurant staffing across locations. Managers can create schedules using forecasted sales, review availability, send schedules and reminders, approve shift swaps, handle absences and time-off requests, and communicate with employees in real time. The Cover app lets employees view schedules, hours, and coworkers, update availability, request time off, and swap shifts. Labor compliance warnings flag potential overtime and possible breaches of federal, state, and local laws. A dedicated clocking app can restrict clock-ins by IP or Wi-Fi and support break clock-ins or automatic break deductions. Managers can validate and adjust clocking data before sending it to an existing payroll system. Integrations cover POS, accounting, payroll, supplier, and HR systems, with EDI suppliers or email ordering where applicable. Pricing is quoted per location per month and varies by location count and modules. A subscription requires at least three modules, including reporting. The company says customers typically have 20 or more locations to get the most benefit.