CS Reviews vs ReviewTrackers
CS Reviews
callsource.comReviewTrackers
reviewtrackers.comSide by side
| Figure | CS Reviews | ReviewTrackers |
|---|---|---|
| Price from | — | $89/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 4 |
| Spec score · Review Management Software | 6.9 (#156) | 9.2 (#4) |
| Headquarters | CallSource lists its address as 27001 Agoura Road, Suite 220, Calabasas, CA 91301. | ReviewTrackers is headquartered in Chicago, Illinois. |
| Purpose | CS Reviews is an online review management platform that helps CallSource clients manage their online reputation. | ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences. |
| Request channels | email_and_sms | email_and_sms |
| Monitoring alerts | Yes | Yes |
| Review sources | Google Places,Yelp,Facebook | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
| Review display widgets | Yes | Yes |
| Support | CallSource says all clients receive a dedicated support team and after-hours support. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
| What it does | CS Reviews is CallSource’s review platform, which aggregates online reviews into one dashboard where businesses can view, share, and respond to them. | ReviewTrackers is reputation and customer-review software that aggregates reviews, supports responses and review requests, and analyzes customer feedback. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
CS Reviews
CS Reviews has no write-up on Specifiction yet; its figures are above.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.