CS Reviews

Spec sheet

What it does

CS Reviews is CallSource’s review platform, which aggregates online reviews into one dashboard where businesses can view, share, and respond to them.Read 12 Oct 2026 · callsource.com

Purpose

CS Reviews is an online review management platform that helps CallSource clients manage their online reputation.Read 12 Oct 2026 · callsource.com

Security

CallSource says its networks are firewall protected, database content is encrypted, and reporting access is password protected.Read 12 Oct 2026 · callsource.com

Privacy

CallSource’s privacy policy says that, when acting as a service provider, it processes personal information under client instructions and does not sell or share it for cross-context behavioral advertising.Read 12 Oct 2026 · callsource.com

Support

CallSource says all clients receive a dedicated support team and after-hours support.Read 12 Oct 2026 · callsource.com

Headquarters

CallSource lists its address as 27001 Agoura Road, Suite 220, Calabasas, CA 91301.Read 12 Oct 2026 · callsource.com

Alerts

The platform sends alerts when people are saying things about a business.Read 12 Oct 2026 · callsource.com

Alerts and sharing

The dashboard provides alerts about reviews and makes it easy to share positive reviews.Read 12 Oct 2026 · callsource.com

Company history

CallSource says it invented call tracking in 1991.Read 12 Oct 2026 · callsource.com

Custom responses

The Respond, Now! service includes customized responses to reviews generated through the platform, which CallSource says are not canned responses.Read 12 Oct 2026 · callsource.com

Customized replies

CallSource says Respond, Now! provides customized responses to reviews generated through the platform and that the replies are not canned responses.Read 12 Oct 2026 · callsource.com

Dashboard

The platform aggregates online reviews into one dashboard so users can view, share, and respond to reviews from one place.Read 12 Oct 2026 · callsource.com

DIY management

CallSource describes CS Reviews as a do-it-yourself review management platform.Read 12 Oct 2026 · callsource.com

Hosting facility

CallSource says its networks reside in a CenturyLink server facility in Burbank that is SSAE 16 and ISO 27001 certified.Read 12 Oct 2026 · callsource.com

Intended customers

CallSource presents reputation management for local businesses and has dedicated reputation management pages for home services and hearing practices.Read 12 Oct 2026 · callsource.com

Managed responses

Respond, Now! is an optional service through which CallSource professionals monitor, manage, and respond to customer reviews.Read 12 Oct 2026 · callsource.com

Managed service

CallSource says its professionals can monitor, manage, and respond to customer reviews for clients who want help.Read 12 Oct 2026 · callsource.com

Monitoring alerts

YesRead 22 Sep 2026 · callsource.com

Pricing

The product page directs prospective customers to contact a CallSource representative to learn about pricing.Read 12 Oct 2026 · callsource.com

Request channels

email_and_smsRead 22 Sep 2026 · callsource.com

Responses

CallSource says its digital tools help businesses generate and respond to reviews across major review sites.Read 12 Oct 2026 · callsource.com

Review aggregation

The platform assembles reviews from review sites in a centralized dashboard.Read 12 Oct 2026 · callsource.com

Review display widgets

YesRead 22 Sep 2026 · callsource.com

Review response

Its digital tools help businesses generate and respond to reviews across major review sites.Read 12 Oct 2026 · callsource.com

Review sources

Google Places,Yelp,FacebookRead 22 Sep 2026 · callsource.com

Who it serves

CallSource describes its solutions as serving local businesses and clients in industries including automotive, hearing, home services, pest control, and dental.Read 12 Oct 2026 · callsource.com

Where Specifiction places it

• Review Management Software#156 of 1646.9