CS Reviews vs Superchat
CS Reviews
callsource.comSuperchat
superchat.comSide by side
| Figure | CS Reviews | Superchat |
|---|---|---|
| Price from | — | €89/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 6 |
| Spec score · Review Management Software | 6.9 (#156) | 9.3 (#2) |
| Headquarters | CallSource lists its address as 27001 Agoura Road, Suite 220, Calabasas, CA 91301. | Berlin, Germany |
| Request channels | email_and_sms | multichannel |
| Monitoring alerts | Yes | Yes |
| Review sources | Google Places,Yelp,Facebook | Google,ProvenExpert,Trustpilot,and custom links |
| Support | CallSource says all clients receive a dedicated support team and after-hours support. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
| What it does | CS Reviews is CallSource’s review platform, which aggregates online reviews into one dashboard where businesses can view, share, and respond to them. | Superchat is AI-powered business communication software that centralizes customer messages and automates responses across channels. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
CS Reviews
CS Reviews has no write-up on Specifiction yet; its figures are above.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.