CustomerLabs CDP vs Manago AI (formerly SALESmanago)
CustomerLabs CDP
customerlabs.comManago AI (formerly SALESmanago)
manago.aiSide by side
| Figure | CustomerLabs CDP | Manago AI (formerly SALESmanago) |
|---|---|---|
| Price from | $129/mo | €30/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 10 |
| Spec score · Customer Data Platforms | 8.3 (#11) | 9.0 (#4) |
| Headquarters | Middletown, Delaware, USA | Krakow, Poland |
| Integrations | The integrations page advertises 200+ integrations, including Meta, Google, TikTok, Klaviyo, and HubSpot. | The integration catalogue includes Shopify, Magento 2, WordPress/WooCommerce, PrestaShop, Shoper, Shopware, OpenCart, VTEX, BigCommerce and support or CRM tools. |
| Support | Growth and agency plans include email support with a six-hour first response, while annual plans include WhatsApp support with a three-hour first response. | Pricing materials state that every package includes 24/7 technical support, help articles, a knowledge base and Customer Success access. |
Plans
CustomerLabs CDP
- Growth$129 a month
- Agency Lite$499 a month
- Agency Premium$999 a month
Manago AI (formerly SALESmanago)
- Agentic AI Boost€30 a month
- Agentic AI Power€99 a month
- Agentic AI StarterFree
- AI StarterFree
- AI Boost€30 a month
- AI Power€99 a month
- Platform · 3,000 active contacts€213 a month
- Agentic AI FlexPriced on request
- AI FlexPriced on request
- Manago AI platformPriced on request
In their own words
CustomerLabs CDP
CustomerLabs CDP brings first-party data together from websites, CRM systems, backend tools, point-of-sale systems, and offline sources, then helps teams activate it. Its operating layer combines server-side tracking, enhanced conversions, identity resolution, signal engineering, and conversions APIs. It supports 30+ data sources and 25+ activation destinations without engineering, and advertises 200+ integrations, including Meta, Google, TikTok, Klaviyo, and HubSpot. Teams can create static or dynamic audience segments and sync them to advertising, analytics, and marketing destinations. Events move through server-side APIs, with controls for destination-specific event selection, schema mapping, identity formatting, and delivery logs. Privacy tools include PII hashing and masking, regional data residency, audit logs, and role-based access. CustomerLabs states that it uses TLS 1.2+ in transit and encryption at rest, and supports several compliance frameworks. Collection is available on Android, iOS, and web, with a JavaScript tracking API and mobile tracking API. Growth starts at $129/mo + GST, and a 14-day trial is available; there is no free plan.
Manago AI (formerly SALESmanago)
Manago AI, formerly SALESmanago, is an AI customer engagement platform built for e-commerce. Its Customer Data Platform combines behavior, purchases, engagement, preferences, consent and predictive signals into profiles for campaigns and personalisation. Automation can trigger cross-channel journeys when customers browse, buy, abandon carts, return or disengage. Journeys can use email, SMS, WhatsApp, push and web. Agentic AI can help form audiences, draft content, assemble workflows, suggest timing and prepare campaigns for team approval. Ready-to-use e-commerce integrations include Shopify, Magento, PrestaShop and WooCommerce, with an open API for custom integrations. The platform is available on Android, iOS, web and API, and includes real-time profiles, identity resolution, audience activation, a visual workflow builder, behavioral triggers, lead scoring and CRM sync. Pricing is on request; there is no free plan, though a free trial is available. Active contacts affect platform pricing, SMS and WhatsApp are usage-charged, and some expansion packs are optional. AI allowances reset monthly and use pauses at the cap unless more usage is obtained.