CUX vs FullSession
CUX
cux.io
FullSession
fullsession.ioSide by side
| Figure | CUX | FullSession |
|---|---|---|
| Price from | €290/mo | $49/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 7 |
| Spec score · Session Replay Software | 8.4 (#13) | 9.2 (#3) |
| Headquarters | Wrocław, Poland | 212 E Stone Path St, Derby, KS 67037, United States |
| Integrations | The mobile page names iOS, Android, React Native, and Flutter SDK support; it also says exclusions can be managed via Google Tag Manager. | Native connectors are listed for HubSpot, Intercom, Segment, Optimizely, Zapier and Shopify; BigCommerce connectors and other integrations can be built on request. |
| Intended users | CUX describes its audience as product, UX, marketing, and growth teams across ecommerce, financial services, insurance, SaaS, and retail. | FullSession says it is built for product, growth, engineering, and customer experience teams working on revenue-critical digital experiences. |
| Privacy | CUX says sensitive inputs are masked in the browser before transmission and that it does not collect or store personally identifiable information by default. | FullSession says sensitive inputs are masked and blocked in the visitor’s browser before protected values reach its service. |
| Product | CUX combines web and mobile behavioral analytics with UX consultancy to help teams identify friction and improve digital experiences. | FullSession describes itself as an AI-native digital experience intelligence platform that links user behavior, friction, and feedback across web and mobile. |
| Security | CUX states that behavioral data is encrypted with TLS 1.2+ in transit and AES-256 at rest and stored in ISO 27001-certified EEA data centers. | The security page lists TLS 1.2+ in transit, encryption at rest, tenant segregation, SSO and MFA for admin access, and role-based least privilege. |
| Support | Business+ includes one hour of monthly expert support, while Enterprise includes priority technical support and strategic check-ins. | The pricing page lists a dedicated onboarding specialist for Professional and Enterprise, and priority support and an SLA for Enterprise. |
Plans
CUX
- Business+€290 a month
- Business +€290 a month
- EnterprisePriced on request
- Full-Service AnalyticsPriced on request
FullSession
- FreeFree
- Free (web)Free
- Growth$49 a month
- Growth (web, 10,000 sessions/mo)$49 a month
- Professional$349 a month
- Professional (web, 100,000 sessions/mo)$349 a month
- EnterprisePriced on request
In their own words
FullSession
FullSession is a digital experience intelligence platform that connects user behavior, friction, and feedback across web and mobile. It provides session replay and live viewing; mobile sessions can show screens, gestures, logs, errors, and network activity. Analytics include heatmaps, funnels, user journeys, goals and conversions, dashboards, form analytics, and frustration signals. Lift AI ranks issues by predicted business impact, estimates conversion lift, and measures results against a baseline after release. Named integrations and installation routes include HubSpot, Intercom, Segment, Optimizely, Zapier, Shopify, BigCommerce, Wix, WordPress, and Google Tag Manager. FullSession says sensitive inputs are masked and blocked in the visitor’s browser before reaching its service. Its security information lists TLS 1.2+ in transit, encryption at rest, tenant separation, SSO and MFA for administrators, and role-based access. Free includes 1,000 sessions per month, two seats, one domain, and 30 days of retention; Lift AI is excluded. Growth costs $49 a month and includes a 14-day free trial.