CyberCPR vs xMatters
CyberCPR
cybercpr.com
xMatters
xmatters.comSide by side
| Figure | CyberCPR | xMatters |
|---|---|---|
| Price from | Free | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Incident Management Software | 8.9 (#5) | 8.6 (#8) |
| API | The vendor says CyberCPR includes a fully featured API for embedding workflows and tooling. | The platform provides a flexible API for custom connections to cloud or on-premises systems. |
| Company headquarters | G2 lists Logically Secure Ltd’s headquarters location as Cheltenham, Great Britain. | LinkedIn lists headquarters in Vienna, Virginia, United States. |
| Purpose | CyberCPR is an incident response and case management platform designed primarily for cyber incidents, with support for other cases and investigations. | xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale. |
| Rating on G2 | 4.5 out of 5 from 1 review | 4.5 out of 5 from 799 reviews |
| Rating on GetApp | 0 out of 5 from 0 reviews | 4.6 out of 5 from 141 reviews |
| Rating on TrustRadius | 9 out of 10 from 1 review | 10 out of 10 from 20 reviews |
| Support | The company offers support and training for Pro and Enterprise, and says Enterprise users can access the latest software upgrades through its support area. | The pricing page lists 24x7 online knowledge-base and community access, with phone and email support varying by paid tier. |
| What it does | CyberCPR is an incident-response and case-management platform for coordinating sensitive investigations and incidents. | xMatters is a cloud service-reliability and incident-management platform that automates workflows, alerting, escalation and resolution for DevOps, SRE and operations teams. |
Plans
xMatters
- FreeFree
- Starter (Essentials)$15 a month
- Base (Standard)$39 a month
- AdvancedPriced on request
In their own words
CyberCPR
CyberCPR is an incident response and case management platform focused mainly on cyber incidents, with support for other cases and investigations. Its incident wizard guides setup through five steps. Teams can use template playbooks or build and save their own using drag-and-drop tasks, assignments, and deadlines. Members can communicate securely, follow progress, and compile incident information into email reports. The service provides an API and a Zapier integration, which its site says connects to over 3,000 apps. Organizations can run the web application on their own network, with a third-party cloud provider, or through Logically Secure. Access controls include role-based rules and incident-specific permissions; access is removed when a user leaves an incident. The site says Google Auth two-factor authentication is available on all accounts and browser-to-server traffic is encrypted with TLS. Lite costs nothing and is limited to charities and education on a shared AWS-hosted platform. Pro is a monthly SaaS subscription without a minimum term, and Enterprise offers bespoke deployment; prices for both are on request.