dailypoint 360° vs Loyalist
dailypoint 360°
dailypoint.comLoyalist
loyalist.comSide by side
| Figure | dailypoint 360° | Loyalist |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Hospitality CRM Software | 8.0 (#10) | 7.6 (#17) |
| Guest profiles | The platform combines guest data from connected systems into a Central Guest Profile for use across CRM, marketing, loyalty, operations, and AI. | Profiles can combine guest visits, order history, communications, reviews, events and delivery orders across connected systems. |
| Integrations | The maker describes more than 200 integrations connecting hotel systems such as PMS, POS, booking engines, payments, revenue management, and guest communication tools. | The integrations page lists 42 integrations across reservations, POS, events and catering, hotel PMS, reviews, membership and loyalty, payments, and analytics. |
| Intended users | The platform is designed for individual hotels and hotel groups. | The product is described for restaurants, hotels, clubs and retail stores, and the company says it serves hospitality brands from single locations to groups with 50-plus locations. |
| Marketing | Campaign Manager supports targeted one-to-one communication through email, SMS, and WhatsApp, with automatic fallback and real-time performance tracking. | The platform supports behavior-based journeys and personalized email and SMS communication. |
| Product | dailypoint 360° is a customer data platform for hotel CRM and loyalty that collects, merges, and activates guest data. | Loyalist describes itself as an AI-powered CRM and marketing platform that combines guest and event data into a unified profile. |
| Support | The company describes teams responsible for customer setup, onboarding, PMS migrations, technical setup, and ongoing support. | The privacy policy links to a Loyalist Support Center and provides an email contact for privacy questions. |
Plans
In their own words
dailypoint 360°
dailypoint 360° is a customer data and loyalty platform for hotels and hotel groups. It combines guest information from connected systems into Central Guest Profiles for marketing, loyalty, communication, operations, and AI. Data Laundry cleans and consolidates records through duplicate detection, address correction, and profile enrichment; the maker says its Central Database and profiles use more than 350 AI-driven processes for this work. Modules cover loyalty, booking management, campaigns, vouchers, profile insights, online reputation management, and website connections. Campaign Manager supports targeted email, SMS, and WhatsApp messages with automatic fallback and real-time performance tracking. Booking Manager handles communication during booking and targeted upselling. The loyalty offer includes a virtual guest card compatible with Android, Apple, and Windows devices, plus interfaces to programs such as Miles & More and Payback. The maker lists more than 200 integrations for hotel systems, though data flows and functionality vary and are not always bidirectional. The service runs on web and through an API. Pricing is on request; a free demo booking is available.