Databox vs SPS Analytics
Databox
databox.comSPS Analytics
spscommerce.comSide by side
| Figure | Databox | SPS Analytics |
|---|---|---|
| Price from | $6.58/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Business Intelligence Tools | 9.1 (#5) | 7.8 (#50) |
| Company size | LinkedIn lists Databox in the 51–200 employee range. | LinkedIn classifies SPS Commerce as a public company headquartered in Minneapolis with 1,001–5,000 employees. |
| Deployment | cloud | cloud |
| Headquarters | Boston, Massachusetts, USA | Minneapolis, Minnesota, United States |
| Licence | The terms reserve Databox technology and intellectual property to the company and grant only a limited internal-business-use right, indicating proprietary software. | SoftwareWorld classifies SPS Commerce Analytics as proprietary rather than open source. |
| Rating on G2 | 4.4 out of 5 from 194 reviews | 4.5 out of 5 from 27 reviews |
| Rating on GetApp | 4.6 out of 5 from 205 reviews | 4.2 out of 5 from 528 reviews |
| Rating on Trustpilot | 3.2 out of 5 from 26 reviews | 2.5 out of 5 from 22 reviews |
| Security | Databox says data is encrypted at rest and in transit, access controlled, and not used to train AI models; it also cites SOC 2 controls and GDPR-aligned practices. | SPS’s Trust Center describes its data protection program and lists controls including audit logging, role-based access control, backups, and encryption at rest. |
| Security certifications | Databox states that it is SOC 2 certified and GDPR compliant. | SPS says its security framework is based on ISO/IEC 27001 and that it maintains ISO/IEC 27001:2013, SOC 1 Type 2 and SOC 2 Type 2 certifications. |
| Self-hosting | Databox is delivered as a hosted service and its terms grant use of the service rather than a self-hosted distribution. | The product is described as cloud hosted, with no self-hosted deployment option stated. |
| Support | The listed plans include chat and email support. | Analytics support is offered by email and phone in the US, Europe and Australia; SPS also advertises 24/7/365 global support for its products. |
| What it does | Databox combines data, metric definitions and business context for AI analysis, reporting and performance workflows. | SPS Analytics, now presented as Decision Intelligence, connects retail sales, inventory and item-performance data so suppliers can make operational decisions. |
Plans
Databox
- FreeFree
- Analyst$71 a month
- Team Core$199 a month
- Team Scale$319 a month
- Agency$79 a month
- Agency$79 a year
- CustomPriced on request
SPS Analytics
- Decision IntelligencePriced on request
- SPS Analytics PlusPriced on request
- SPS Analytics SelectPriced on request
In their own words
Databox
Databox brings performance metrics and business context together for teams and agents to analyze, report on and act on results. Its AI Analyst answers plain-language questions using metrics, goals and historical business data. Teams can use shareable dashboards and scheduled reports, and share performance with people who do not have a login. Databox connects to more than 130 tools, as well as databases, spreadsheets and APIs; examples include Google Analytics 4, HubSpot, Google Sheets and Facebook Ads. The company says its integrations include more than 4,000 curated metrics. Agents and routines can automate recurring analysis and workflows under user oversight. The cloud service runs on the web and offers an API, hourly refreshes, embedded analytics and natural-language queries. Free includes one user, three data sources, one dashboard and report, and 50 AI credits per month; its maximum sync frequency is daily. Analyst, Team Core and Team Scale list hourly maximum sync frequency. Free is available, with a 14-day trial and paid plans from $71 a month billed annually. Databox describes its audience as growing businesses, agencies and AI implementers. Its security practices include encryption at rest and in transit, access controls, and a statement that data is not used to train AI models.
SPS Analytics
SPS Analytics is a cloud, web-based Decision Intelligence platform from SPS Analytics in Minneapolis, Minnesota. It connects retail sales, inventory, and item-performance data for supplier decisions. SKU- and location-level sales across retailers and channels are linked with sell-through and inventory information to support forecasting, replenishment, and allocation. Users can monitor days of supply, distribution gaps, and performance changes while working to rebalance inventory, reduce excess stock, prevent stockouts, and avoid markdowns. SPS retrieves, validates, and standardizes data from trading partners, then matches enriched performance data to a supplier’s catalog. Results can appear in dashboards, scheduled reports, files, or cloud integrations with business-intelligence and planning systems. Customers using Snowflake or Databricks can receive validated retail data in those environments. Refreshes are daily where retailers provide daily data and weekly for many others; store-level and margin visibility depend on available data. Implementation varies by data sources and scope, with structured onboarding. Pricing is on request.