Datex Service Requests & Work Orders vs UpKeep
Datex Service Requests & Work Orders
datexdata.comUpKeep
upkeep.comSide by side
| Figure | Datex Service Requests & Work Orders | UpKeep |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Property Maintenance Software | 7.9 (#10) | 7.7 (#11) |
| Headquarters | 24025 Park Sorrento, Suite 300, Calabasas, CA 91302, United States | Los Angeles, California, United States |
| Integrations | The module integrates with the Datex platform and MRI/Yardi to simplify reporting and automate workflows. | UpKeep lists first-party ERP connections including SAP, Oracle, NetSuite, and Microsoft Dynamics, plus Zapier, a public REST API, and webhooks. |
| Intended users | Datex describes serving retail, multifamily, commercial, and industrial real estate clients. | UpKeep says its product is built for organizations that own and operate assets and have an in-house maintenance team. |
| Security | Datex says it completed a SOC 2 Type I examination and describes controls including MFA requirements and logical data separation. | The Trust Center says UpKeep is SOC 2 Type II examined and tested, and hosts applications on AWS in the United States with customer data stored and processed exclusively in the United States. |
Plans
Datex Service Requests & Work Orders
- Contact Datex for pricingPriced on request
UpKeep
- Essential$24 a month
- Premium$55 a month
- EnterprisePriced on request
- ProfessionalPriced on request
In their own words
Datex Service Requests & Work Orders
Datex Service Requests & Work Orders has no write-up on Specifiction yet; its figures are above.
UpKeep
UpKeep is a mobile-first CMMS for organizations that operate assets and have an in-house maintenance team. It brings work orders, preventive maintenance, asset management, parts inventory, and operational insights together. Teams can create, assign, and complete work orders from anywhere, with mobile push notifications for assigned jobs. Nova analyzes asset history and sensor data to optimize preventive maintenance schedules. Asset records can track lifecycle, maintenance history, warranties, depreciation, and real-time condition. Inventory tools cover part quantities, reorder points, and purchase orders. UpKeep says its mobile CMMS works offline and syncs automatically. It lists Android, iOS, web, and API access, along with ERP connections for SAP, Oracle, NetSuite, and Microsoft Dynamics, plus Zapier, a public REST API, and webhooks. UpKeep says its applications are hosted on AWS in the United States, where customer data is stored and processed exclusively. Essential costs $24 per user per month and includes unlimited work orders and locations. A 7-day trial is available, but there is no free plan.