Dealer-Mate vs PBS Systems v10 APEX

Dealer-Mate is dealer management software for car, motorcycle, RV, heavy truck, boat, and equipment dealerships. It supports financing and insurance, plus creating and recapping in-house, bank, lease, or cash deals. Inventory can be sorted, filtered, and published to dealer websites and third-party sites; listed connections include Kelley Blue Book, Black Book, Craigslist, Cars.com, Autotrader.com, eBay Motors, and Facebook. Its web-based CRM includes lead, showroom, business-development, auto-trade, database, and reporting modules, with no per-user fees according to the maker. Parts and Service supports work orders, mechanic scheduling, estimates, invoices, barcodes, and service histories. Dealer-Mate also integrates with Dealertrack and says users can submit deals to more than 1,000 lenders. It is offered through cloud/web and local desktop options across web, Windows, macOS, iOS, and Android. Cloud Monthly costs $119 a month; Cloud Quarterly costs $99 a month, billed quarterly at 297.00 USD; Cloud Annual costs $79 a month, billed annually at 894.00 USD. Local desktop monthly costs $65 a month, and Local Area Network costs 350.00 USD once for up to three workstations. A 30-day trial is listed, but there is no free plan.

PBS Systems v10 APEX is a dealership management platform covering accounting, sales, service, parts, CRM, and a Digital Service Suite. Sales tools include digital quoting and deal setup, financing, CRM follow-ups, and mobile e-signatures saved in electronic deal jackets. Service features include online appointment booking, technician dispatch, automated reminders, and recommendations based on vehicle history and condition. Accounting includes live financial data, accounts payable workflows, executive reporting, commission management, budgeting, and forecasting. The parts module shows technicians live inventory and tracks turnover to help avoid stockouts. CRM includes predictive marketing to identify vehicles due for service and internal lead-generation tasks for sales opportunities. The Digital Service Suite describes Tools On Demand as mobilized service software and Advisormatic as automation from arrival through the next booking. The partner program can provide API access or a two-way data interface for partner data requirements. PBS lists Android, iOS, web, and API access. Pricing is on request. Support is available on listed weekday and Saturday hours, with support centres closed Sundays; hours may change for recognized provincial, state, and national holidays. PBS says it serves more than 3,500 dealerships across North America and the Caribbean and supports all OEMs.