Dealer-Mate vs Tekion ARC CRM

Dealer-Mate is dealer management software for car, motorcycle, RV, heavy truck, boat, and equipment dealerships. It supports financing and insurance, plus creating and recapping in-house, bank, lease, or cash deals. Inventory can be sorted, filtered, and published to dealer websites and third-party sites; listed connections include Kelley Blue Book, Black Book, Craigslist, Cars.com, Autotrader.com, eBay Motors, and Facebook. Its web-based CRM includes lead, showroom, business-development, auto-trade, database, and reporting modules, with no per-user fees according to the maker. Parts and Service supports work orders, mechanic scheduling, estimates, invoices, barcodes, and service histories. Dealer-Mate also integrates with Dealertrack and says users can submit deals to more than 1,000 lenders. It is offered through cloud/web and local desktop options across web, Windows, macOS, iOS, and Android. Cloud Monthly costs $119 a month; Cloud Quarterly costs $99 a month, billed quarterly at 297.00 USD; Cloud Annual costs $79 a month, billed annually at 894.00 USD. Local desktop monthly costs $65 a month, and Local Area Network costs 350.00 USD once for up to three workstations. A 30-day trial is listed, but there is no free plan.

Tekion ARC CRM is an automotive CRM within Tekion’s dealership platform, connecting sales, service, accounting, and marketing. It maintains a unified customer profile across those areas, while AI-powered tools route and prioritize leads and help automate follow-up. Teams can use email, SMS, personalized outreach, and targeted automated campaigns across sales, service, and marketing. CRM Pro adds AI-generated lead context, assisted messaging, call transcription and summaries, opportunity prioritization, and real-time performance insights. Multi-store dealer groups can use centralized permissions, cross-store search and reporting, messaging controls, role approvals, dashboards, and lead acceptance management. Built-in dashboards report performance for sales, marketing, and leadership. Tekion says GoTo Connect is integrated for communications, missed-call tracking, and reporting. The CRM is available on Android, iOS, macOS, and the web. Tekion describes training, launch support, post-launch hypercare, and ongoing partner success support as part of implementation. Pricing is on request; the product page offers a demo request and does not display public pricing.