DealerPilot vs DealersCloud CRM
DealerPilot
dealerpilot.co.uk
DealersCloud CRM
dealerscloud.comSide by side
| Figure | DealerPilot | DealersCloud CRM |
|---|---|---|
| Price from | £79/mo | $495/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Automotive CRM Software | 8.9 (#2) | 8.6 (#6) |
| Integrations | Enterprise customers can arrange custom integrations, while the terms describe API connections for WhatsApp, marketplaces, websites and partners. | Published connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power. |
| Security | The privacy policy states encryption in transit, encrypted messaging credentials, dealership data separation and role-based access controls. | DealersCloud states that it operates a SOC 2-aligned security program with a 99.9% uptime SLA, encryption, role-based access controls and multi-tenant isolation. |
| Support | Starter includes email support, Professional priority support, and Enterprise phone and video support plus a dedicated account manager. | Subscriptions include live chat and phone support during weekday business hours, email support, onboarding, training and a knowledge base. |
Plans
DealersCloud CRM
- Basic (Capterra listing)$495 a month
- Core platformPrice not published
- DealersAI Premium Add-onPriced on request
- The Core PlatformPrice not published
In their own words
DealerPilot
DealerPilot combines stock management, customer relationship management, sales, workflow, invoicing, and analytics for independent used car dealers in the UK. Entering a vehicle registration can populate vehicle details and MOT history using DVLA and MOT data. Its CRM connects conversations with vehicles and deal stages, supporting enquiries, appointments, proposals, and handovers. The platform records sales, part-exchanges, and finance, and supports one-click VAT invoicing. Vehicle preparation can be tracked through Incoming, In Preparation, and Ready for Sale, with blockers and rush flags. iOS and Android access is included on every plan, with plate scanning, tasks, bookings, and reminders. Professional and Enterprise plans include built-in AI powered by GPT-4o for questions about stock, sales, workflow, and reminders. The 14-day trial requires no credit card but is limited to 10 vehicles and 2 staff. Plans cost 49.00 GBP, 99.00 GBP, or £199 a month. The maker describes DealerPilot as UK-hosted and GDPR-compliant.
DealersCloud CRM
DealersCloud CRM brings dealership leads from websites, marketplaces, phone and the lot into one queue, with emails and texts kept on each customer record. Round-robin assignment uses dealer-defined groups and can move untouched leads to another person after a timer. The CRM can automatically merge apparent duplicates matching the same phone number and email address, and each merge can be undone. Mobile app access is included on every plan, with Android, iOS and web availability. The wider platform covers inventory, deal desking and F&I, accounting and reporting, Buy Here Pay Here, floor plan, a custom dealer website and DealersAI. A description generator, CRM re-engagement campaigns and dealersGPT chatbot come with every plan; advanced DealersAI modules are premium. The product is built exclusively for independent dealerships, from a single lot to multi-rooftop groups, including Buy Here Pay Here operations. Pricing is customized by dealership size and available on request, with no per-seat fees, hidden costs or long-term contracts, according to the pricing details. DealersCloud is headquartered in Fairfax, Virginia, United States.