DealersCloud CRM vs MotorDesk
DealersCloud CRM
dealerscloud.comMotorDesk
motordesk.comSide by side
| Figure | DealersCloud CRM | MotorDesk |
|---|---|---|
| Price from | $495/mo | £79/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 12 |
| Spec score · Auto Dealer Accounting | 8.7 (#1) | 8.7 (#2) |
| Spec score · Auto Dealer Software | 8.6 (#2) | 8.8 (#1) |
| Spec score · Automotive CRM Software | 8.6 (#6) | 8.7 (#5) |
| Integrations | Published connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power. | Listed integrations include AutoTrader, AA Cars, CarGurus, eBay, Sage, QuickBooks, Xero, Stripe, takepayments, RingCentral, Bird messaging and major social networks. |
| Public API | DealersCloud publishes a REST-style API help site with dealership, inventory, deal and CRM endpoints and token generation. | MotorDesk API v2 is a JSON-over-HTTPS REST API documented with OpenAPI 3.1 and scoped bearer tokens. |
| Rating on Apple App Store | 3.7 out of 5 from 3 ratings | 5.0 out of 5 from 9 ratings. |
| Rating on G2 | 4.5 out of 5 from 1 review | 0.0 out of 5 from 0 reviews; G2 says there are not enough reviews for buying insight. |
| Support | Subscriptions include live chat and phone support during weekday business hours, email support, onboarding, training and a knowledge base. | GetApp lists email/help-desk, phone, chat, knowledge-base and FAQ support, plus live-online and webinar training. |
Plans
DealersCloud CRM
- Basic (Capterra listing)$495 a month
- Core platformPrice not published
- DealersAI Premium Add-onPriced on request
- The Core PlatformPrice not published
MotorDesk
- Free TrialFree
- Starter£79 a month
- Starter Plan£79 a month
- Growth£149 a month
- Growth Plan£149 a month
- Scale£269 a month
- Scale Plan£269 a month
- Conquer£499 a month
- Conquer Plan£499 a month
- Command£849 a month
In their own words
DealersCloud CRM
DealersCloud CRM brings dealership leads from websites, marketplaces, phone and the lot into one queue, with emails and texts kept on each customer record. Round-robin assignment uses dealer-defined groups and can move untouched leads to another person after a timer. The CRM can automatically merge apparent duplicates matching the same phone number and email address, and each merge can be undone. Mobile app access is included on every plan, with Android, iOS and web availability. The wider platform covers inventory, deal desking and F&I, accounting and reporting, Buy Here Pay Here, floor plan, a custom dealer website and DealersAI. A description generator, CRM re-engagement campaigns and dealersGPT chatbot come with every plan; advanced DealersAI modules are premium. The product is built exclusively for independent dealerships, from a single lot to multi-rooftop groups, including Buy Here Pay Here operations. Pricing is customized by dealership size and available on request, with no per-seat fees, hidden costs or long-term contracts, according to the pricing details. DealersCloud is headquartered in Fairfax, Virginia, United States.
MotorDesk
MotorDesk is a dealership management platform that brings vehicle stock, advertising, customer communications, sales, social media and websites into one system. Stock tools include lookup by VRM or VIN, valuations, AI descriptions, vehicle checks, stock book automation and bulk editing. Dealers can publish listings to marketplaces including AutoTrader, MOTORS, eBay Auction, CarGurus.co.uk, Carhuna, AA Cars, CarsVansandBikes and Dealer Auction. Website enquiries and messages from email, SMS, WhatsApp, Instagram, Facebook Messenger, LINE and AutoTrader Leads can be handled together. Sales tools cover offers, invoices, VAT and margin-scheme invoicing, online payments, and integrations certified by Sage Cloud Accounting, Intuit QuickBooks and Xero Accounting. Live chat is included in all membership plans without extra cost. The website offer includes a free domain name and SSL certificate option, plus UK-based cloud hosting. MotorDesk runs in web browsers and has apps for Android, iOS, Mac, Windows and Linux. Plans start at £79/mo, with a 30-day free trial; quick business verification is required to activate an account.