DelightChat vs Galantis WhatsApp
DelightChat
delightchat.io
Galantis WhatsApp
whatsapp.galantis.comSide by side
| Figure | DelightChat | Galantis WhatsApp |
|---|---|---|
| Price from | $29/mo | $19/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 3 | 10 |
| Spec score · WhatsApp Marketing Software | 8.2 (#16) | 8.9 (#9) |
| AI | The pricing page describes a GPT-powered reply drafting and rewriting assistant as a paid add-on with monthly free usage limits. | Galantis AI turns a prompt into a ready-to-use WhatsApp automation connected to Shopify data. |
| Integrations | The pricing page lists Shopify Flow integration for triggering WhatsApp messages from workflows. | The listing identifies Galantis Connect, Meta Catalog, WhatsApp, WhatsApp Chat, WhatsApp for Business and WhatsApp Marketing as related integrations or connections. |
| Support | The pricing page lists email and WhatsApp support, with response-time targets of 24 working hours on Startup, 8 on Scale, and 4 on Growth. | App support is provided by DigiFist. |
Plans
Galantis WhatsApp
- FreeFree
- Additional support agent add-on$19 a month
- Back-in-stock Starter add-on$19 a month
- Back-in-stock Growth add-on$39 a month
- Starter$39 a month
- Chat Inbox Solo add-on$49 a month
- Back-in-stock Scale add-on$79 a month
- Growth$79 a month
- Scale$179 a month
- Enterprise$399 a month
In their own words
DelightChat
DelightChat combines an omnichannel support inbox with WhatsApp marketing for ecommerce brands. The shared inbox handles WhatsApp, Instagram messages and comments, Facebook Messenger messages and comments, email, and live chat. Shopify integration shows customer and order details and lets agents view, edit, refund, duplicate, or cancel orders from the dashboard. WhatsApp tools include broadcasts, abandoned-cart recovery, order notifications, cash-on-delivery verification, and opt-out management. Automations can send replies, assign tickets, add tags, and support self-service order tracking and help articles. Shopify Flow can trigger WhatsApp messages from workflows. A GPT-powered drafting and rewriting assistant is available as a paid add-on with monthly free usage limits. Plans start at $29/mo with a 14-day trial and no free plan. Startup includes 500 tickets, 2,500 contacts, five team members, and three support channels monthly. WhatsApp charges are extra and vary by message category and customer country.
Galantis WhatsApp
Galantis WhatsApp is a web platform for Shopify stores that run targeted WhatsApp campaigns, recover abandoned carts, send restock alerts and manage customer replies. Campaigns can use live Shopify segments and rich WhatsApp message formats. Automations can trigger messages after cart abandonment, repeat purchases or inactivity, while Galantis AI can turn a prompt into an automation connected to Shopify data. Incoming messages become structured conversations in a shared inbox where teams can assign, prioritize and resolve them with Shopify customer context. The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog. The free plan costs nothing and includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages. Paid plans start with Starter at $39 a month, with a 7-day free trial listed. The app supports English, Turkish and Dutch. DigiFist provides support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when messaging.