DelightChat vs Suppogate
DelightChat
delightchat.ioSuppogate
suppogate.comSide by side
| Figure | DelightChat | Suppogate |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Social Customer Service Software | 8.2 (#9) | 6.7 (#28) |
| AI | The pricing page describes a GPT-powered reply drafting and rewriting assistant as a paid add-on with monthly free usage limits. | AI answers only from the business's own knowledge base, can hand off uncertain answers to a human, and logs every AI action. |
| Channels | The shared inbox supports WhatsApp, Instagram DMs and comments, Facebook Messenger and comments, email, and live chat. | Named channels include Facebook, Instagram, Messenger, WhatsApp, Telegram, live chat, email and API tickets. |
| Product | DelightChat combines an omnichannel customer support inbox with WhatsApp marketing for ecommerce brands. | Suppogate combines customer conversations from social comments and messages, WhatsApp, website chat, support email and API tickets in one inbox. |
Plans
In their own words
DelightChat
DelightChat combines an omnichannel support inbox with WhatsApp marketing for ecommerce brands. The shared inbox handles WhatsApp, Instagram messages and comments, Facebook Messenger messages and comments, email, and live chat. Shopify integration shows customer and order details and lets agents view, edit, refund, duplicate, or cancel orders from the dashboard. WhatsApp tools include broadcasts, abandoned-cart recovery, order notifications, cash-on-delivery verification, and opt-out management. Automations can send replies, assign tickets, add tags, and support self-service order tracking and help articles. Shopify Flow can trigger WhatsApp messages from workflows. A GPT-powered drafting and rewriting assistant is available as a paid add-on with monthly free usage limits. Plans start at $29/mo with a 14-day trial and no free plan. Startup includes 500 tickets, 2,500 contacts, five team members, and three support channels monthly. WhatsApp charges are extra and vary by message category and customer country.