Desk Manager vs Requester
Desk Manager
deskmanager.com.brRequester
getrequester.comSide by side
| Figure | Desk Manager | Requester |
|---|---|---|
| Price from | — | $12/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Workflow Management Software | 7.9 (#27) | 8.7 (#8) |
| Automation | Status automations can change ticket status, send messages, assign operators and route tickets between queues. | Visual workflows support routing, branching, delays, service-level targets, and webhook steps. |
| Headquarters | The company lists its headquarters in Mogi das Cruzes, São Paulo, Brazil. | Sri Lanka |
| Integrations | Maestro connects systems with APIs and supports webhooks, HTTP requests, JSONata data transformation, Python execution, and bidirectional API integrations. | Listed integrations include Slack, Microsoft Teams, Discord, Google Chat, Telegram, incoming webhooks, workspace event webhooks, Zapier, Make, and n8n. |
| Purpose | Desk Manager describes itself as an AI platform for services and processes. | Requester is a workspace-based platform for internal request intake, reusable templates, collaboration, and approval workflows. |
| Security | The maker states that Desk Manager is certified to ISO 27001 for information security management. | Requester says workspace data tables use row-level security and public-link tokens are hashed, with expiry and revocation controls. |
| Support | The homepage lists a specialist contact form, the phone number (11) 2146-0000, and [email protected]. | The Free plan includes community support, Pro includes email support, and Business includes priority support. |
Plans
In their own words
Desk Manager
Desk Manager has no write-up on Specifiction yet; its figures are above.
Requester
Requester is a workspace-based platform for collecting internal requests, using reusable templates, collaborating, and routing approvals. Its form builder has 27 field types and conditional logic. Requests can come through a template picker, AI-drafted chat, public intake links, inbound email, resubmission, or linked sub-requests. Approval steps can route to any reviewer, all reviewers, or an M-of-N quorum, across multiple steps. External approvers can decide through single-use email links without an account or seat, with decisions recorded in the audit log. Visual workflows include routing, branching, delays, service-level targets, and webhook steps. Listed integrations include Slack, Microsoft Teams, Discord, Google Chat, Telegram, webhooks, and Zapier; the service also describes a per-workspace public API key. The audit log records an actor, timestamp, IP address, and user agent. Free includes three approver seats and 50 requests per month. Pro is $12 per approver per month with a three-seat minimum; Business is $25 per approver per month with a five-seat minimum. Mobile access is through a PWA installed to a home screen.