DeskMoz vs HelpCrunch
DeskMoz
deskmoz.com
HelpCrunch
helpcrunch.comSide by side
| Figure | DeskMoz | HelpCrunch |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 3 |
| Spec score · Live chat software | 8.0 (#43) | 9.2 (#8) |
| Chat channels | omnichannel | omnichannel |
| Founded | 2005 | 2016 |
| Free plan | No | No |
| Headquarters | Jaipur, Rajasthan, India | Wilmington, Delaware, USA |
| Integrations | DeskMoz describes native and Zapier integrations, with Zapier triggers for new chats, sales leads, and support tickets. | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. |
| Live agent chat | Yes | Yes |
| Security | Its privacy policy lists security audits, HTTPS-secured website and dashboard communications, employee background checks and NDAs, and a commitment to notify clients of a breach within 72 hours. | HelpCrunch says personal data is protected with TLS encryption and that its privacy policy follows GDPR requirements. |
| Visitor tracking | Yes | Yes |
Plans
DeskMoz
- Professional 50Price not published
- Premium 200Price not published
- Premium 500Price not published
- Enterprise 6Price not published
- Customized quotationPriced on request
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.