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DeskMoz
deskmoz.com
Spec sheet
- Free plan
- NoRead 20 Sep 2026 · deskmoz.com
- Integrations
- DeskMoz describes native and Zapier integrations, with Zapier triggers for new chats, sales leads, and support tickets.Read 11 Oct 2026 · deskmoz.com
- Security
- Its privacy policy lists security audits, HTTPS-secured website and dashboard communications, employee background checks and NDAs, and a commitment to notify clients of a breach within 72 hours.Read 11 Oct 2026 · deskmoz.com
- Headquarters
- Jaipur, Rajasthan, IndiaRead 28 Sep 2026 · deskmoz.com
- Founded
- 2005Read 28 Sep 2026 · deskmoz.com
- Channels
- Its support covers voice, chat, email, and social media.Read 11 Oct 2026 · deskmoz.com
- Chat channels
- omnichannelRead 20 Sep 2026 · deskmoz.com
- Chat encryption
- The privacy policy says LiveChat connections use 256-bit SSL encryption and information received from LiveChat APIs is end-to-end encrypted.Read 11 Oct 2026 · deskmoz.com
- Company history
- DeskMoz says Ashish Biyani and Nishant Singhvi founded it on 4 May 2005.Read 11 Oct 2026 · deskmoz.com
- Dashboard
- A real-time dashboard provides information about calls, chats, and processes.Read 11 Oct 2026 · deskmoz.com
- Data handling
- DeskMoz says it does not automatically collect information from customers of its clients and uses their information to answer questions, provide chat support, and generate sales leads.Read 11 Oct 2026 · deskmoz.com
- Live agent chat
- YesRead 20 Sep 2026 · deskmoz.com
- Operations
- Services include customer support, lead generation, and operational support such as billing, data, and claims processing.Read 11 Oct 2026 · deskmoz.com
- Pilot
- The company offers a 10-day no-obligation pilot project, which it also describes as a free trial.Read 11 Oct 2026 · deskmoz.com
- Pricing terms
- DeskMoz says setup is free, it does not require a credit card to get started, and quotes are tailored to services and volume.Read 11 Oct 2026 · deskmoz.com
- Reporting
- DeskMoz offers reports with insights intended to help optimize processes and customer interactions.Read 11 Oct 2026 · deskmoz.com
- Service
- DeskMoz provides outsourced customer support and business process services, including call center and live chat support.Read 11 Oct 2026 · deskmoz.com
- Staffing
- DeskMoz says its CX professionals are trained, skilled, in-house employees.Read 11 Oct 2026 · deskmoz.com
- Support availability
- DeskMoz says its customer support service is available 24/7 and offers live chat for questions.Read 11 Oct 2026 · deskmoz.com
- Visitor tracking
- YesRead 20 Sep 2026 · deskmoz.com
Plans and prices
Professional 50 Price not published 50 chats per month Read 20 Sep 2026 · apps.shopify.com
Premium 200 Price not published 200 chats per month Read 20 Sep 2026 · apps.shopify.com
Premium 500 Price not published 500 chats per month Read 20 Sep 2026 · apps.shopify.com
Enterprise 6 Price not published 6 dedicated chat agents per month Read 20 Sep 2026 · apps.shopify.com
Customized quotation Priced on request Tailored to services and volume; shared CX experts priced by volume or dedicated CX experts priced by project; minimum contract term depends on requirements Read 11 Oct 2026 · deskmoz.com
Where Specifiction places it
- Live chat software#43 of 948.0
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