DeskMoz vs JivoChat
DeskMoz
deskmoz.com
JivoChat
jivochat.comSide by side
| Figure | DeskMoz | JivoChat |
|---|---|---|
| Price from | — | $28/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Live chat software | 8.0 (#43) | 9.4 (#2) |
| Chat channels | omnichannel | omnichannel |
| Free plan | No | Yes |
| Integrations | DeskMoz describes native and Zapier integrations, with Zapier triggers for new chats, sales leads, and support tickets. | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. |
| Live agent chat | Yes | Yes |
| Security | Its privacy policy lists security audits, HTTPS-secured website and dashboard communications, employee background checks and NDAs, and a commitment to notify clients of a breach within 72 hours. | JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits. |
| Visitor tracking | Yes | Yes |
Plans
DeskMoz
- Professional 50Price not published
- Premium 200Price not published
- Premium 500Price not published
- Enterprise 6Price not published
- Customized quotationPriced on request
In their own words
JivoChat
JivoChat is a customer communication platform for website chat and live-agent conversations. It includes a website chatbot, visitor tracking, and omnichannel chat, with five agent seats and 50 listed integrations. It runs on the web, Windows, macOS, Linux, iOS, and Android. The Free plan costs nothing. Paid plans start at $28/mo (annual), and a 14-day trial is available. Basic includes proactive invitations, pre-chat buttons, real-time visitor monitoring, automatic assistant ready answers, anti-spam protection, and JivoChat CRM. Professional adds the Telephony Plus module, WhatsApp integration, voice messages on Telegram, Instagram, and Facebook, chatbot integration, and chat rescue. Enterprise includes a mobile SDK, chat routing, a video call module, and a chat API. These tiers provide different combinations of visitor engagement, messaging, and support functions. The listed prices for Basic, Professional, and Enterprise are $28.00, $42.00, and $56.00 per month, respectively, when billed annually.