Desku AI Chatbot Builder vs Rasa
Desku AI Chatbot Builder
desku.io
Rasa
rasa.comSide by side
| Figure | Desku AI Chatbot Builder | Rasa |
|---|---|---|
| Price from | $39/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 5 |
| Spec score · Chatbot Builders | 9.1 (#10) | 9.0 (#13) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Documentation | The help center organizes guides for setup, notifications, features, ticket automation, Eva AI, integrations, custom apps and JavaScript SDK/public API. | The documentation portal contains installation guides, tutorials, API references, deployment material and SDK guidance. |
| Founded | A company-data listing reports Desku.io was founded in 2022; LinkedIn's profile opened here does not display a founding year. | 2016 |
| Free plan | Yes | Yes |
| Headquarters | Wilmington, Delaware, United States | San Francisco, California, United States |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | Yes |
| Knowledge-base answers | Yes | Yes |
| Rating on Capterra | 4.7 out of 5 from 36 reviews. | 4.7 out of 5 from 6 reviews |
| Rating on G2 | 4.8 out of 5 from 31 reviews. | 4.0 out of 5 from 11 reviews |
| Rating on GetApp | 4.7 out of 5 from 36 reviews. | 4.7 out of 5 from 6 reviews |
| System requirements | The iOS app requires iOS 15.6 or later, while its Mac compatibility listing requires macOS 12.5 or later and an Apple M1 chip or later. | The legacy open-source documentation lists Python 3.7, 3.8, 3.9 and 3.10 support and provides Ubuntu, macOS and Windows setup instructions. |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Rasa
- Free Developer EditionFree
- Rasa ProPrice not published
- Business planPrice not published
- EnterprisePrice not published
- EnterprisePriced on request
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.