Desku AI Chatbot Builder vs Svyazio
Desku AI Chatbot Builder
desku.ioSvyazio
svyazio.comSide by side
| Figure | Desku AI Chatbot Builder | Svyazio |
|---|---|---|
| Price from | $39/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 6 |
| Spec score · Chatbot Builders | 9.1 (#10) | 8.1 (#117) |
| Deployment channels | multichannel | multichannel |
| Founded | A company-data listing reports Desku.io was founded in 2022; LinkedIn's profile opened here does not display a founding year. | 2026 |
| Free plan | Yes | Yes |
| Headquarters | Wilmington, Delaware, United States | Krasnodar, Russia |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | A bot can route a conversation to a department with collected answers, and agents can take over the conversation. |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | The site lists email over IMAP/SMTP, Telegram, VK, MAX, and Bitrix24 as integrations. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | Svyazio combines website chat, Telegram, VK, MAX, and email in one workspace for customer conversations. |
| Support | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. | The maker lists [email protected] and +7 (861) 217-93-41 as contact details. |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Svyazio
- StartPrice not published
- BusinessPrice not published
- ProPrice not published
- СтартFree
- Бизнес$790 a month
- Про$1,590 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.