Desku AI Chatbot Builder vs Wonderchat
Desku AI Chatbot Builder
desku.ioWonderchat
wonderchat.ioSide by side
| Figure | Desku AI Chatbot Builder | Wonderchat |
|---|---|---|
| Price from | $39/mo | $124/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 5 |
| Spec score · Chatbot Builders | 9.1 (#10) | 8.8 (#23) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | The chatbot can escalate conversations to human agents and transfer them to live chat. | Yes |
| Integrations | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. | Listed integrations include HubSpot, Telegram, Microsoft Teams, Discord, Facebook Messenger, SharePoint, Zendesk, Twilio, Freshdesk and ActiveCampaign. |
| Knowledge-base answers | Yes | Yes |
| Languages | The chatbot product page advertises multilingual support, while G2 lists German, English, French, Spanish and Swedish as supported languages. | Wonderchat says its agents respond in more than 40 languages. |
| Product | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. | Wonderchat builds AI agents for customer service and sales that answer from company content and cite sources in replies. |
| Security | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. | Wonderchat states that it is SOC 2 Type II certified and GDPR compliant, with Frankfurt EU hosting and a HIPAA BAA available. |
| Paid from | 39 | 124 |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Wonderchat
- FreeFree
- Basic$124 a month
- Scale$417 a month
- Extra Message Credits$29.99, paid once
- EnterprisePriced on request
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.
Wonderchat
Wonderchat creates AI agents for customer service and sales that answer questions using company content and cite sources in their replies. A support agent can handle repetitive questions and pass conversations to a person; a sales agent can qualify visitors, capture leads, and book demos. Knowledge can come from websites, private pages, support tickets, PDFs, documents, and spreadsheets, with scheduled syncing available. Agents can flag uncertain or unanswerable questions for escalation rather than guessing, and Wonderchat says they respond in more than 40 languages. The service can be embedded on websites or used in native iOS and Android apps; the customer service offering also lists WhatsApp and SMS. Integrations include HubSpot, Zendesk, Microsoft Teams, Freshdesk, and others. Wonderchat states it is SOC 2 Type II certified and GDPR compliant, with Frankfurt EU hosting and a HIPAA BAA available. The Free plan is free and includes one agent, 50 stored webpages, and 20 credits. Basic is $124 a month billed yearly; a 7-day trial is listed.