Deskwoot vs Interakt
Deskwoot
deskwoot.com
Interakt
interakt.shopSide by side
| Figure | Deskwoot | Interakt |
|---|---|---|
| Price from | $3.20/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · WhatsApp Customer Service Software | 9.1 (#2) | 8.4 (#11) |
| Channels | The platform supports live chat, email, WhatsApp, Telegram, LINE, SMS, X direct messages and REST API channels. | The site lists WhatsApp, Instagram, RCS, and voice among its channels and solutions. |
| Integrations | Official integration listings include Shopify, Stripe, WooCommerce, Slack, WordPress, Easypost and Zapier, with Zapier connecting more than 7,000 apps. | Its integrations page lists native integrations including Shopify, WooCommerce, and Google Sheets. |
| Product | Deskwoot combines a customer support inbox, AI bot, AI Copilot, help center, and automation in one platform. | Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement. |
Plans
Deskwoot
- HackerFree
- Startup$3.20 a month
- Business$6.40 a month
- Enterprise$9.60 a month
Interakt
- Starter$12 a month
- Growth$55 a month
- Advanced$69 a month
- Instagram Starter$12 a month
- Sales CRM₹2,499 a month
- WhatsApp AI Agents₹2,499 a month
- EnterprisePriced on request
In their own words
Deskwoot
Deskwoot combines a customer support inbox, AI bot, AI Copilot, help center, and automation in one platform. Its shared inbox supports live chat, email, WhatsApp, Telegram, LINE, SMS, X direct messages, and a REST API channel. The Fynn AI bot can answer from help center content, website pages, PDFs, and FAQs, then hand conversations to human agents. Copilot can suggest or improve replies, summarize conversations, and translate, with monthly allowances that vary by plan. The platform also includes automation rules, macros, proactive chat triggers, auto-assignment, and SLA policies, though availability depends on plan. Integrations include Shopify, Stripe, Zapier, WordPress, WooCommerce, Slack, and EasyPost; Shopify, WooCommerce, and Stripe details can appear alongside conversations. The free Hacker plan includes 100 conversations per month, one agent seat, one inbox, and 30-day data retention. Paid plans start at $3.20/user/mo (annual), with a 7-day trial. Deskwoot offers a free iPhone app with push notifications and inbox access; Android is not yet supported.
Interakt
Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram customer queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for capturing leads on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, with automatic assignment of owners and statuses. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. The integrations list includes Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web. Growth costs $55/mo (+taxes); a 14-day trial is available without a credit card, but there is no free plan.