Device42 vs ServiceNow Service Mapping

Device42 provides agentless discovery, asset management, and dependency mapping for data center, cloud, and hybrid IT environments. Its scope includes CMDB, DCIM, ITAM, IPAM, password management, and application dependency mapping, in a self-hosted deployment. It can discover network devices through SNMP and cloud resources across AWS, Azure, Google Cloud, Oracle Cloud, and OpenStack.

For data centers, its visual models cover buildings, rooms, racks, cabling, and patch panels, with power and temperature heat maps. Core includes discovery, inventory and asset management, integrations, REST APIs and webhooks, warranty and SSL certificate management, cable and password management, and IPAM. Device42 also tracks software licenses, contracts, and barcodes, and lists more than 30 integrations. Licenses count devices with IP addresses; non-IP assets do not count, and user seats are unlimited. If the device limit is exceeded, the software keeps running but stops collecting additional information until the license is increased. Pricing is available on request, and a free trial is offered.

ServiceNow Service Mapping has no write-up on Specifiction yet; its figures are above.