| Price from | Free | $19/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Help desk software | 7.4 (#77) | 9.1 (#8) |
| Founded | 2020 | 2002 |
| Headquarters | Palo Alto, California, USA | Wrocław, Poland |
| Integrations | The marketplace lists integrations including Zendesk, Salesforce, ServiceNow, Jira, HubSpot, Google Drive, Confluence, and Notion. | Documented integrations include LiveChat, ChatBot and Facebook, while the site also lists Shopify, Salesforce, HubSpot, WordPress, Webflow, Slack, WooCommerce and Klaviyo. |
| Security and compliance | DevRev’s Trust Center lists CCPA, GDPR, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2 among its compliance areas. | Official pages state SOC 2, GDPR, CCPA, PCI DSS (SAQ A), Data Privacy Framework and WCAG 2.1 AA compliance. |
| Support | The pricing page lists Bronze-level support for Mini, Silver-level support for Pro, and Gold-level support for Max. | HelpDesk advertises customer support 24/7/365 and a self-service Help Center. |
